Note: The job is a remote job and is open to candidates in USA. Travel + Leisure Co. is a vacation ownership and travel membership company offering resort, travel club, and lifestyle travel experiences. The Travel Sales Representative handles inbound customer calls, guides customers through travel bookings, and recommends personalized solutions across air, hotel, cruise, car rental, and local experiences.
Responsibilities
- Take inbound calls from excited customers ready to plan their dream vacations. Your expertise will guide them through the booking process for car rentals, airfare, hotel reservations, cruises and local experiences
- As a Travel Sales Representative, you’ll be the go-to resource for our customers. Build rapport and recommend personalized, lifestyle-aligned travel solutions—air, hotel, cruise, car, and local experiences—curated for each customer
Skills
- This is a fully virtual work from home sales position for candidates who reside in the states of Florida, Georgia and South Carolina only. Candidates who reside outside of these states will not be considered
- Proven Sales Experience: Demonstrated success in driving results through inbound service, outbound follow-up, and relationship-based selling
- Exceptional Interpersonal Skills: Quickly establish rapport with customers, engage in meaningful conversations, and create lasting connections. You'll ask probing questions to understand their travel needs and seamlessly offer additional services
- Strong Multitasking Abilities: Thrive under pressure and handle multiple tasks effectively
- Education Requirement: High School Diploma or GED is required
- Customer Service and Sales Experience: Six months of experience in both areas
- Technology Agility: Comfortable managing several technology applications simultaneously (CRM, booking tools, payment systems, communication apps)
- Ability to learn quickly is essential
- Training Schedule: A 5-week training schedule from 11:00 am to 8:00 pm EST
- Post-Training Availability: Be available to work between 8:00 am and 10:00 pm EST Monday to Friday with a set schedule provided
- Holiday Availability: Ability to work some holidays
- Quiet workplace free of distractions and background noise
- High speed internet requirements Download speed of 20 mbps and upload speed of 3 mbps average ping below 100m
- Must be able to hardwire computer directly to a router
- Must have own personal device with a working camera to be used for the first week of training (until our computers reach your home)
- Intermediate computer proficiency and ability to troubleshoot technical issues while at home
- Travel Experience Preferred: Six months of travel-related experience is a plus
- Prior travel software knowledge (e.g., Amadeus, Apollo, Sabre, Worldspan) is helpful but not required
Benefits
- Monthly sales incentives based off your performance
- Fully virtual work from home position for candidates who reside in Florida, Georgia, and South Carolina only
- Medical benefits for associates who work 30 or more hours per week; certain benefits may be available to associates working fewer hours where required by applicable law
- Dental benefits for associates who work 30 or more hours per week; certain benefits may be available to associates working fewer hours where required by applicable law
- Vision benefits for associates who work 30 or more hours per week; certain benefits may be available to associates working fewer hours where required by applicable law
- Flexible spending accounts for associates who work 30 or more hours per week; certain benefits may be available to associates working fewer hours where required by applicable law
- Life and accident coverage for associates who work 30 or more hours per week; certain benefits may be available to associates working fewer hours where required by applicable law
- Disability benefits for associates who work 30 or more hours per week; certain benefits may be available to associates working fewer hours where required by applicable law
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Temporary and/or seasonal associates are ineligible for Paid Time Off
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
- Post-training Monday-Friday schedule with weekends off
Company Overview