Note: The job is a remote job and is open to candidates in USA. Crypto.com is hiring a Trading Operations & Support Analyst to support live systematic trading and ensure the reliable day-to-day operation of trading systems and processes. The role monitors trading activity, resolves production issues, supports deployments, and improves operational tools and controls.
Responsibilities
- Monitor live trading systems, strategies, orders, positions, P&L, and risk
- Act as the first line of support for trading, execution, exchange connectivity, and production issues
- Investigate and resolve order, position, P&L, reconciliation, and trading-system exceptions
- Coordinate with traders, quantitative developers, exchanges, brokers, and other counterparties to resolve live trading issues
- Support strategy deployments, system releases, testing, and production changes
- Monitor exchange and market events, outages, connectivity issues, and other operational risks
- Analyze trading and operational metrics to identify issues and improve processes
- Develop tools and automation to improve monitoring, reconciliation, reporting, and trading operations
- Maintain operational procedures and controls for production trading
- Participate in local trading coverage and rotating weekend coverage
Skills
- 3+ years of experience in electronic trading, trade support, trading operations, production support, or a related role
- Strong understanding of electronic trading, order lifecycle, positions, P&L, and risk
- Ability to troubleshoot issues calmly and effectively in a fast-moving production environment
- Strong Python or scripting skills
- Experience working with large trading or market datasets
- Strong analytical, communication, and problem-solving skills
- Bachelor's degree in Computer Science, Engineering, Mathematics, Finance, or another quantitative discipline, or equivalent relevant experience
- SQL experience is preferred
- Experience supporting systematic, algorithmic, or market-making trading
- Experience with prediction markets, equities, crypto, futures, options, or other derivatives
- Experience with exchange APIs, FIX, order-book data, or real-time trading systems
Benefits
- Attractive annual leave entitlement, including birthday and work anniversary leave
- 401(k) plan with employer match
- Eligible for company-sponsored group health, dental, vision, and life/disability insurance
- Flexible work hours and hybrid setup
- Internal mobility program offering employees a new scope or diverse scope
- Support to develop new skill sets for personal and professional growth
Company Overview
Company H1B Sponsorship