Note: The job is a remote job and is open to candidates in USA. Genuine Parts Company is hiring a Tools & Equipment Technical Sales Specialist to support sales growth through NAPA stores and end-user accounts. The role develops customer relationships, implements sales programs, generates and converts leads, provides product solutions, and coordinates with store, distribution, vendor, and account-support teams across an assigned territory.
Responsibilities
- Customer relationship responsibilities
- Problem solving by identifying and addressing customer concerns through discovery and a methodical approach
- Effectively convey product information
- Effectively manage time within assigned territory and setting sales priorities based on product knowledge and customer relationships
- Demonstrate passion for the product, industry, and the sales process
- Flexibility in processes being able to adjust your approach based on customer preference and market conditions
- Maintain strong relationships and consistent communication to promote product and services
- Work closely with store decision makers to expand business volume by identifying and converting sales opportunities
- Identify customer needs and collaborate with local store and distribution center teams to provide solutions to those needs
- Coordinate with NAPA T & E account support specialists for order entry, tracking, confirmation of purchase orders, and billings adjustments
- Leverage team knowledge of peers and suppliers to advance personal knowledge
- Identify areas of opportunity and advise management accordingly
- Maintain and advance understanding of product offerings, education, programs, warranties, and rebates
- Communicate regularly with managers, vendors, and colleagues with pertinent information regarding sales, service, or challenges
- Perform periodic account reviews to update management on key progress indicators
- Any other duties assigned by director supervisor
Skills
- Bachelor's degree in business, Marketing, or related field
- Sales management experience, preferably within the automotive aftermarket or tools and equipment industry
- Proven track record of meeting or exceeding sales goals
- Strong leadership skills
- Excellent communication, negotiation, and interpersonal skills
- Ability to think strategically and execute tactically in a fast-paced environment
- Proficient with CRM and sales analytics tools
- Ability to travel up to 75% of the time
- Be able to sit or stand for up to 9 hours/day
- Exposed to vibrations and dust, with noise level at moderate to low decibels
- Must be able to lift up to 50 pounds at times
- Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus
- Advanced degree or relevant certifications are preferred
- Advanced degrees or professional certifications related to sales or management
- Experience managing geographically dispersed sales teams
- Deep knowledge of automotive tools and equipment market
Benefits
- Remote work arrangement
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