Note: The job is a remote job and is open to candidates in USA. Concorde Career Colleges provides career-focused education and student support services. The Financial Aid Advisor guides students and families through financial aid options and application processes, evaluates eligibility, processes awards, ensures regulatory compliance, maintains records, and supports financial literacy and student success.
Responsibilities
- Provide one-on-one counseling to students and families regarding financial aid options, application processes, and eligibility requirements
- Assist in the completion of financial aid forms, including the Free Application for Federal Student Aid (FAFSA), the Master Promissory Note, and other institutional documentation
- Offer guidance on budgeting, financial literacy, and loan repayment strategies
- Evaluate and process financial aid applications in accordance with federal, state, and institutional policies
- Determine student eligibility and award financial aid packages, including grants, scholarships, loans, and work-study programs
- Monitor and verify documentation for accuracy and compliance
- Stay informed about changes in federal, state, and institutional financial aid regulations
- Facilitate financial aid practices that meet compliance standards and maintain accurate records
- Prepare and submit required reports to governing agencies
- Understand and comply with all applicable Federal regulations/procedures per the annual Federal Handbook
- Collaborate with other departments to support student success and resolve financial aid-related issues
- Conduct workshops, presentations, and outreach activities to educate students and families about financial aid opportunities
- Conduct entrance interviews and exit interviews as required by Federal regulation
- Maintain accurate records of student interactions and financial aid determinations using appropriate software systems
- Generate reports and analyze data to identify trends and improve processes
- Other duties as assigned
Skills
- High School diploma (or GED) (required) and one (1) year experience working in financial aid
- Associate degree in relevant field (preferred)
- Minimum of one (1) year of experience performing data entry and professional customer service experience (required)
- Must not currently be in default on any Federal Student Loans or go into default on any Federal Student Loans while employed
- Proficiency with Microsoft Office Suite
- Work effectively with diverse populations and build rapport with students and families
- Accurately interpret and apply financial aid regulations
- Explain complex financial aid concepts in a clear and accessible manner
- Adapt to changing regulations, technologies, and institutional priorities
- Communicate, think, learn, and reason
- Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
- Safely ambulate and/or maneuver when on-site at Company locations
- Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
- Ability to use good judgment, problem-solving and decision-making skills
- Ability to maintain confidentiality and manage sensitive information with discretion
- Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
- Ability to gain, understand and apply information and data as it relates essential functions of the position
- Ability to foster long-term relationships with stakeholders
- Employees must be able to safely ambulate when on company premises
- Employees must be able to follow all safety precautions including the use of personal-protective equipment
- Employees must also be able to adhere to site-specific safety procedures
- Employees must meet minimum technical standards for eligibility and participation
- No travel required
- One (1) year of experience in a proprietary online higher education environment (preferred)
- Knowledge of federal and state financial aid regulations and policies (preferred)
- Proficiency with financial aid systems (e.g., Anthology, PowerFAIDS) (preferred)
Benefits
- Tuition waiver after 6 months of employment for you and your immediate family at UTI and Concorde campuses
- Competitive paid time off programs for employees (Vacation, Sick, Flexible)
- 50% retirement match on the first 6% of your contributions after 90 days
- 4 weeks of paid parental leave for both birthing and non-birthing parents to bond with a new baby
- Health, vision, and dental coverage for you and your dependents
- Pet insurance coverage through ASPCA
- Health plan enrollment eligibility starts the first of the month following completion of one full month of employment
- Eligible for a remote, hybrid and/or on-campus work location to meet business needs
Company Overview