Note: The job is a remote job and is open to candidates in USA. First American is a company that provides comprehensive title insurance protection and professional settlement services for real estate purchases. They are seeking a Title Operations Supervisor to manage and lead teams in title operations, ensuring compliance and meeting production goals.
Responsibilities
- Implements processes and supervises the day-to-day activities of employees responsible for daily operational tasks for a defined function. Role may be found in a centralized processing unit
- Delegates tasks, manages workflow and makes recommendations for staffing needs. With management consultation, interviews candidates, provides hiring recommendations, writes and conducts performance reviews, and provides ongoing feedback and coaching. Advocates for employees and communicates compensation changes
- Implement processes and metrics to monitor and improve customer service, quality, turnaround time and productivity. Identify subordinate training needs
- Provide regular status updates and reports to manager
Skills
- 3-5 years of directly related experience
- 2+ years demonstrated experience in a lead or supervisory role
Benefits
- Comprehensive benefits package including medical
- Comprehensive benefits package including dental
- Comprehensive benefits package including vision
- 401k
- PTO/paid sick leave
- Other great benefits like an employee stock purchase plan
Company Overview