Note: The job is a remote job and is open to candidates in USA. LTIMindtree is an equal opportunity employer offering technology services roles. The Tier 2 Platform Support Engineer will administer and support AWS infrastructure, container platforms, monitoring, security, networking, automation, and operating systems while managing incidents, reliability, and service operations.
Responsibilities
- AWS Infrastructure Administration EC2 VPC IAM Route 53 S3 EBS RDS
- AWS Container Platforms EKSECS
- AWS Monitoring Observability CloudWatch Systems Manager
- AWS Security Access Management IAM KMS Secrets Manager
- Backup Disaster Recovery High Availability
- Cloud Networking VPC Transit Gateway VPN Direct Connect Load Balancers
- Advanced Linux Administration RHEL Ubuntu Amazon Linux
- Windows Server Administration
- Storage Backup and File Systems
- Performance Tuning and Capacity Management
- DNS TCPIP Firewall Load Balancing
- Terraform
- AWS CloudFormation
- Git
- Jenkins GitHub Actions
- Python Bash PowerShell Scripting
- Infrastructure as Code IaC
- Incident Management P1P2 Support
- Root Cause Analysis RCA
- Problem Management
- Change Release Management
- ServiceNow ITSM
- SLA Management
- Major Incident Bridge Support
- Technical Documentation Runbook Development
- Monitoring Platform Reliability
- AWS CloudWatch
- Dynatrace Datadog OpsRamp or equivalent
- Application Infrastructure Monitoring
- Tuning and Event Management
- Platform Stability Reliability Engineering
Skills
- AWS Infra Services
- AWS Infrastructure Administration EC2 VPC IAM Route 53 S3 EBS RDS
- AWS Container Platforms EKSECS
- AWS Monitoring Observability CloudWatch Systems Manager
- AWS Security Access Management IAM KMS Secrets Manager
- Backup Disaster Recovery High Availability
- Cloud Networking VPC Transit Gateway VPN Direct Connect Load Balancers
- Infrastructure OS Skills
- Advanced Linux Administration RHEL Ubuntu Amazon Linux
- Windows Server Administration
- Storage Backup and File Systems
- Performance Tuning and Capacity Management
- DNS TCPIP Firewall Load Balancing
- DevOps Automation Skills
- Terraform
- AWS CloudFormation
- Git
- Jenkins GitHub Actions
- Python Bash PowerShell Scripting
- Infrastructure as Code IaC
- Operations Service Management Skills
- Incident Management P1P2 Support
- Root Cause Analysis RCA
- Problem Management
- Change Release Management
- ServiceNow ITSM
- SLA Management
- Major Incident Bridge Support
- Technical Documentation Runbook Development
- Monitoring Platform Reliability
- AWS CloudWatch
- Dynatrace Datadog OpsRamp or equivalent
- Application Infrastructure Monitoring
- Tuning and Event Management
- Platform Stability Reliability Engineering
- Certifications AWS SysOps Associate AWS Solutions Architect Associate ITIL Foundation
Benefits
- 100% Remote
- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Short Term and Long-Term Disability Coverage
- 401(k) Plan with Company match
- Life Insurance
- Vacation Time, Sick Leave, Paid Holidays
- Paid Paternity and Maternity Leave
Company Overview