Note: The job is a remote job and is open to candidates in USA. The company is a global cleantech and electric vehicle infrastructure company. It is seeking a Territory Sales Manager to manage and expand a portfolio of B2B customers, lead renewals, drive upselling and cross-selling, and strengthen retention through consultative account management.
Responsibilities
- Manage and grow a defined portfolio of customers, acting as their trusted partner
- Lead contract renewals, negotiate terms, and secure long‑term retention
- Run strategic business reviews showcasing ROI, utilisation insights, and expansion opportunities
- Apply value‑based selling to drive upsells, cross‑sells, and new site deployments
- Build a deep understanding of customer operations, challenges, and strategic goals
- Partner closely with Customer Success, Technical Support, and Operations to elevate the customer experience
- Monitor account health, identify risk, and implement proactive retention strategies
- Maintain accurate CRM data (Salesforce) including account plans and renewal pipelines
- Hit quarterly and annual revenue targets across renewals and account expansion
Skills
- 3–5 years in B2B account management or customer success, ideally in EMS software, EV, energy, or tech
- Proven success hitting renewal and expansion quotas
- Strong consultative selling skills and ability to articulate value
- Experience managing complex, multi‑stakeholder accounts
- Excellent communication, presentation, and negotiation capability
- Salesforce proficiency
- Must be based in Florida
Company Overview