Note: The job is a remote job and is open to candidates in USA. Watts Water Technologies is dedicated to providing safe, clean water for the world and is seeking a Territory & Inside Sales Manager to drive growth across the US territory. This role involves leading inside sales agents, expanding the dealer network, and increasing direct-to-consumer sales while ensuring team performance and maximizing sales effectiveness.
Responsibilities
- Leads, coaches, and supports a team of inside sales agents to achieve and exceed defined KPIs, including conversion rates, call activity, revenue targets, and customer satisfaction metrics
- Monitors individual and team performance, providing ongoing feedback, coaching, and development to improve effectiveness and results
- Drives growth of the Easy Water (EW) dealer business by strengthening existing partnerships, increasing engagement, and identifying opportunities to expand dealer sales performance
- Partners with inside sales agents to grow direct-to-consumer (DTC) revenue through effective lead management, follow-up, and sales execution
- Aligns team activity and priorities to support balanced growth across both the dealer network and DTC channels
- Builds and maintains strong relationships with dealers, customers, and internal stakeholders to support long-term growth
- Identifies and develops new business opportunities within the territory through both direct outreach and team-driven efforts
- Uses data, reporting tools, and CRM systems to track performance, analyze trends, and drive continuous improvement
- Communicates regularly with leadership on team performance, pipeline status, and growth initiatives across EW and DTC channels
- May participate in customer- and dealer-facing activities, including occasional travel, to support territory growth
- Conducts business with integrity and represents the company with professionalism at all times
- Assume responsibility for other projects and duties as assigned by [insert title of manager’s position] or Company management
- Responsibility directly tied to Watts Value (Integrity, Accountability, Continuous Improvement, Transparency)
- Travel Requirements: 25%
Skills
- Bachelor's degree in related field
- 5+ years of professional experience required, including demonstrated leadership, coaching, or supervisory responsibilities. Experience may include customer service, technical support, inside sales, or account management
- Prior experience supervising, coaching, mentoring, or leading others strongly preferred (formal or informal leadership experience in customer service, support, or inside sales environments applicable)
- Demonstrated ability to manage performance through KPIs, metrics, or productivity goals
- Proven ability to influence team performance and drive results through coaching and accountability
- Strong technical background and/or aptitude
- Strong organizational skills and ability to successfully prioritize activities across team and territory responsibilities
- Must possess excellent oral, written, and presentation skills
- Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable
- Must successfully establish employment eligibility and satisfactorily complete background checks and required pre-employment testing as a condition of employment
- Experience in the water treatment, water systems, or plumbing industry is preferred
- Familiarity with Salesforce or comparable CRM platforms is a plus
Benefits
- Competitive compensation based on your skills, qualifications and experience
- Comprehensive medical and dental coverage, retirement benefits
- Family building benefits, including paid maternity/paternity leave
- 10 paid holidays and Paid Time Off
- Continued professional development opportunities and educational reimbursement
- Additional perks such as fitness reimbursements and employee discount programs
Company Overview