Note: The job is a remote job and is open to candidates in USA. Neil Hoosier & Associates (NHA), Inc. is a state and federal government contractor. The company is seeking an experienced Technical Writer to develop, edit, maintain, and review technical documentation for complex applications and systems. The role involves coordinating with stakeholders and technical managers, creating diagrams and online help, meeting deadlines, and ensuring accessibility compliance.
Responsibilities
- Drafts, edits, and rewrites material of a technical nature (primarily for applications or other complex systems), including manuals, user guides, and technical documentation for presentations
- Coordinates with stakeholders to ensure that the user documentation meets all users’ needs
- Analyzes products to determine user information needs
- Coordinates documentation and on-line help requirements with project and technical managers
- Researches, writes, edits, compiles, revises, and reviews end-user documentation, both print and on-line
- Creates effective graphics, flow charts, and diagrams for inclusion in documentation
- Edits and proofreads technical materials using standard editing marks
- Coordinates the review, update, and approval of all material by appropriate stakeholders
- Adheres to project-imposed deadlines and processes
- If required, ensures material is compliant with Section 508 of the Rehabilitation Act of 1973
- Assists in the development and maintenance of Standard Operating Procedures (SOPs)
- Analyzes documentation products and generates initiatives or submits recommendations to improve quality
Skills
- 4-year (Bachelor's) degree preferred; however, directly applicable work experience will be considered for equivalency
- 9 years of applicable experience
- Ability to work in a virtual environment
- Proficient in most MS Office Software
- Excellent grammar and spelling skills
- Versatility, flexibility, and willingness to work within constant changing priorities
- Strong people skills
- Ability to communicate effectively with business and technical teams
- Experience with Medicare preferred
- Experience with PDF remediation to ensure that materials are compliant with Section 508 of the Rehabilitation Act of 1973
Benefits
- This is a 100% remote/telework position.
Company Overview