Note: The job is a remote job and is open to candidates in USA. MedRisk is a company focused on improving outcomes for clients, providers, and injured workers through a collaborative and growth-oriented workplace. The Revenue Operations Strategy Manager supports leadership by developing operational strategies, analyzing processes and performance, and implementing technology-enabled improvements. The role collaborates with Product Management, senior leadership, and other departments to improve efficiency, productivity, reimbursement, and billing accuracy.
Responsibilities
- Will work closely with Product Management to articulate and outline business requirements for technology initiatives
- Act as a SME for Business Intelligence and Analytics on Qlik, and other analytics requests
- Devise strategies for ensuring the growth of Revenue Operations programs and implement process improvements to maximize efficiency and effectiveness
- Work collaboratively with leadership to identify business needs/wants to achieve department goals
- Develop, implement, and monitor operational changes to ensure value and success metrics are being met. Will have oversight of operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives being implemented
- Works closely with the leadership team to identify trends within the department, including but not limited to, training opportunities, productivity, turnover, and customer or internal issues
- Maintain and update department-specific documentation as needed, while working closely with QA and Training teams to ensure communication and processes are consistent
- Promote and champion various initiatives to promote a positive culture within the department
Skills
- Bachelor's Degree required
- Critical thinking, Analytical skills, and process optimization are key
- Ability to streamline or implement processes and roles that increase output and efficiency while supporting rapidly shifting business demands
- Masterful organizational, communication, and leadership skills
- Extremely strong analytical skills to investigate and present data to support or solve complex business problems
- Strong Microsoft Office Suite experience, including Excel, PPT, Teams
- Leadership or management experience preferred
- In depth knowledge of multiple operational functions, including Rev Ops, Core Ops, Provider MGMT, and Account Management preferred
Benefits
- Possibility for remote and hybrid work opportunities
- Great work-life balance
- Medical, Dental and Vision insurance
- Company paid Life & Disability Insurance
- Flexible Spending Accounts
- 401(k) with employer contribution
- Generous Paid Time-Off policies
- Employee Assistance Program
- Referral Program
Company Overview