Note: The job is a remote job and is open to candidates in USA. LG&P is a retail innovation company that develops custom retail fixtures and display systems. The Technical Writer / Instruction Sheet Specialist creates clear assembly, installation, and maintenance instructions by translating engineering drawings, product specifications, and BOMs into written and visual documentation while collaborating with engineers, prototype teams, and field installers.
Responsibilities
- Draft clear, concise, and visually appealing assembly, installation, and maintenance (R&M) guides for a wide variety of project types
- Develop clear written copy and produce supporting visual images, diagrams, callouts, and photos to effectively illustrate step-by-step assembly workflows (3D CAD rendering is not required)
- Design functional document layouts that combine technical instructions with visual imagery, safety warnings, and tool callouts following LG&P style guidelines
- Cross-reference every part number, hardware item, quantity, and component description on the instruction sheet against the official Engineering Bill of Materials (BOM)
- Interface directly with Design Engineers and Prototype Teams to understand fixture assembly sequences, verify dimensions, and resolve design discrepancies
- Track product changes, engineering revisions, and drawing updates to ensure documentation is accurately updated throughout the production lifecycle
- Travel to field installation locations, job sites, or prototype builds as needed to observe real-world fixture setups firsthand
- Gather feedback directly from field installation crews and assembly teams to identify unclear steps, update images/content, and refine future documentation
- Participate in physical assembly test builds to validate that written content and step-by-step images accurately reflect the physical assembly process
- Conduct thorough self-edits and peer checks to ensure zero errors in spelling, grammar, component counts, or assembly steps prior to QA review
- Maintain strict compliance with established company style guides, standardized document templates, and formatting rules
Skills
- Ability to translate complex engineering concepts into simple, highly visual, user-friendly instructions
- Proficiency in authoring clear instructional text and editing graphic images, photos, callouts, and diagrams using standard desktop publishing tools
- Ability to read engineering drawings and understand complex Bill of Materials structures
- Exceptional spelling, grammar, proofreading, and organizational skills
- Proficiency with Adobe Creative Cloud (Illustrator, InDesign, Photoshop) and basic knowledge of 3D CAD software (SolidWorks preferred) for content creation
- Bachelor's Degree in Technical Communication, Graphic Design, Industrial Design, English, Communications, or equivalent practical experience
- 1-3 years of experience authoring technical documentation, instruction sheets, or assembly guides (retail display, POP, furniture, or hardware experience preferred)
- Ability and willingness to travel as needed to install locations, client builds, and job sites
- Portfolio of work demonstrating clear technical writing, image creation, and instruction sheet layouts
Benefits
- Hands-on learning: Read engineering drawings, verify real BOMs, and see your instructions tested against a real prototype build.
- Sharpen your craft in Adobe Illustrator, InDesign, and Photoshop, with room to grow into technical illustration and 3D CAD (SolidWorks).
- Direct mentorship built in: Every instruction sheet gets reviewed with Engineering before it moves forward, so you get fast, real feedback, not a black box.
- Travel periodically to installs and job sites to watch your instructions guide an actual build, then bring what you learn back to the page.
- Room to expand your scope: Start with instruction sheets and grow into owning document control, templates, and standards across projects.
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