Note: The job is a remote job and is open to candidates in USA. Insight Global is seeking a seasoned Technical Writer to support the R&S (Research & Systems) portfolio. The role focuses on interviewing stakeholders, translating technical workflows into SOPs and process documentation, managing document lifecycles, and developing government-style proposals and visual materials.
Responsibilities
- Conduct interviews and active‑listening sessions with engineers, operators, and other stakeholders to capture detailed process flows and the rationale behind each step
- Write, edit, and format SOPs, work instructions, and standard operating procedures that meet R&S design guidelines, industry standards, and government contracting requirements
- Produce flowcharts, diagrams, and other graphics (e.g., Visio, screen‑capture tools) that complement written procedures and enhance comprehension
- Create, maintain, and adapt document templates in line with R&S design standards and customer proposal strategies
- Perform comprehensive editing for spelling, grammar, style, and readability; ensure technical accuracy and consistency across all deliverables
- Track and manage the lifecycle of technical documents, including revisions, approvals, and archiving
- Coach SMEs on persuasive and clear writing techniques and provide feedback to improve the quality of their contributions
- Format documents for both printed/bound and digital distribution, incorporating graphics as needed
- Manage sensitive information in compliance with company and government security protocols
- Edit and develop government‑style proposals, ensuring compliance with US‑government formatting and content requirements
- May assist with the review of FAA CDRLs for completeness, accuracy, and alignment with contractual obligations, providing corrective feedback to the responsible teams
- Document lifecycle management, including version control, approvals, and archiving
- Interviewing SMEs and distilling “why” behind process steps
Skills
- Bachelor's degree in Technical Communication, English, or a related field
- 5–10 years of professional technical writing/editing experience, preferably in aerospace, defense, or government contracting environments
- Proven ability to produce clear, concise SOPs using the active voice and imperative mood
- Demonstrated expertise with US‑government style guides and proposal formats
- Advanced proficiency in MS Word, publishing tools (InDesign, Acrobat), and office software (PowerPoint, SharePoint, Excel, Project)
- Strong visual‑documentation skills (Visio, flowcharting, screen‑capture tools)
- Exceptional attention to detail and a deadline‑oriented work ethic
Benefits
- Hybrid / Remote Flex
Company Overview
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