Note: The job is a remote job and is open to candidates in USA. PRI Global is seeking a Technical Solutions Consultant (Ad Operations) to provide scaled technical support for a portfolio of high-value advertising clients. The role involves diagnosing complex technical issues across advertising technology, APIs, integrations, tracking, and authentication while guiding clients toward successful resolutions through a ticket-based support model.
Responsibilities
- Scaled technical support for ••Client's•• top advertising clients
- Day to day – supporting a group of advertisers on a case by case bases through a ticketing system, the name of the role is technical solutions consultant
- Receive an ambiguous request from a client and leverage technical knowledge and trouble shooting skillsets and client issues
- Technical supporting, supporting a que of requests
- High value advertisements at ••Client•• that require more technical and diplomatic
- Isolation breaks in tracking pixels, API payloads and authorization Tokens
Skills
- Worked with FAANG/ Multi-million-dollar book of business companies internally or as a client
- 2+ years of experience in the Digital Advertising and/or Technology industries
- Experience with technical troubleshooting Client's Advertising & Business technologies and ecosystem (ex. Graph API, Ads Manager, Conversions API, SDK, Pixel)
- SQL (highly preferred) running SQL queries, API, Java Script
- Sales XFN experience
Company Overview
Company H1B Sponsorship