Note: The job is a remote job and is open to candidates in USA. Daymark Health is a value-based oncology company working to improve the cancer care experience through personalized, hybrid care and technology. The Associate Product Manager will operationally support the product and engineering team by managing the backlog, refining requirements, coordinating QA and releases, triaging issues, maintaining documentation, and supporting clinical and operational teams using the Care Management platform.
Responsibilities
- Own the backlog : Keep the product backlog organized — refining tickets, tagging and prioritizing work, and making sure items are clear and ready for engineering pickup
- Write requirements : Partner with Product, Engineering, and Design leads to translate needs into clear user stories, acceptance criteria, and lightweight specs
- Run product operations: Help plan and run day-to-day product rituals — sprint planning, standups, backlog grooming, retros — and keep cross-functional partners informed on status, risks, and blockers
- Triage bugs and feature requests: Serve as the first stop for incoming bug reports and feature requests. Investigate issues to understand root cause and impact, and work with Engineering to prioritize and track fixes to resolution
- Support our clinical and care teams: Be a first point of contact for clinical and operational teams’ tech support questions, troubleshooting issues directly and routing more complex escalations to Engineering
- Coordinate QA and releases: Help plan and run QA/UAT for new features, testing functionality, verifying fixes, and confirming releases are ready to ship. Communicate what’s changing to the teams it affects
- Maintain documentation: Keep product specs, workflows, known issues, and release notes clear and up to date so teams across Daymark always know what’s shipped and what’s in flight
- Support discovery and research: Gather feedback from clinical and care teams through shadowing, interviews, and data, and help translate what you learn into clear problem statements and opportunities
- Operate with a bias to action: Jump in on urgent operational needs and help solve problems even when they fall outside your core scope
Skills
- You bring 2+ years of professional experience in product management, product operations, project management, QA, or a comparable operational role
- Experience in healthcare is required, preferably in a care delivery or clinical software context
- You have strong organizational and project management skills and know how to bring structure to ambiguous, fast-moving situations
- You can manage a busy backlog, a stream of bug reports, and multiple stakeholders at once without dropping details
- You communicate clearly and confidently with a range of audiences, including clinical staff, and can translate between technical and non-technical language and between clinical workflows and product requirements
- You take initiative and are comfortable operating with autonomy
- You don't need a senior level of expertise to get things done well — you figure out what's needed and make it happen, and you know when to loop in others
- You have direct experience in the healthcare space and are motivated to deeply understand clinician, care team, and patient workflows
- You're comfortable with product and project management tools such as Jira, Linear, Asana, Notion, Claude or Figma, and you pick up new systems quickly
- You sweat the details on documentation, QA, and requirements — in healthcare, small gaps in a spec or a missed edge case can affect real patient care
- You work well across teams and enjoy partnering with engineers, designers, clinicians, and operators alike
- You are motivated by the opportunity to improve the healthcare system and aligned with Daymark's mission to transform cancer care for patients, families, and providers
- Experience with EHR systems or care management/coordination platforms is a plus
Benefits
- This role is fully remote
Company Overview