Note: The job is a remote job and is open to candidates in USA. Genuine Parts Company is the hiring organization. The Tools and Equipment Technical Sales Specialist generates and increases sales through NAPA stores and end-user accounts within an assigned territory. The role manages customer relationships, implements sales programs, identifies opportunities, coordinates support activities, and communicates with stores, vendors, and management.
Responsibilities
- Customer relationship responsibilities
- Problem solving by identifying and addressing customer concerns through discovery and a methodical approach
- Effectively convey product information
- Effectively manage time within assigned territory and setting sales priorities based on product knowledge and customer relationships
- Demonstrate passion for the product, industry, and the sales process
- Flexibility in processes being able to adjust your approach based on customer preference and market conditions
- Maintain strong relationships and consistent communication to promote product and services
- Work closely with store decision makers to expand business volume by identifying and converting sales opportunities
- Identify customer needs and collaborate with local store and distribution center teams to provide solutions to those needs
- Coordinate with NAPA T & E account support specialists for order entry, tracking, confirmation of purchase orders, and billings adjustments
- Leverage team knowledge of peers and suppliers to advance personal knowledge
- Identify areas of opportunity and advise management accordingly
- Maintain and advance understanding of product offerings, education, programs, warranties, and rebates
- Communicate regularly with managers, vendors, and colleagues with pertinent information regarding sales, service, or challenges
- Perform periodic account reviews to update management on key progress indicators
- Any other duties assigned by director supervisor
Skills
- Bachelor's degree in business, Marketing, or related field
- Sales management experience, preferably within the automotive aftermarket or tools and equipment industry
- Proven track record of meeting or exceeding sales goals
- Strong leadership skills
- Excellent communication, negotiation, and interpersonal skills
- Ability to think strategically and execute tactically in a fast-paced environment
- Proficient with CRM and sales analytics tools
- Ability to travel up to 75% of the time
- Be able to sit or stand for up to 9 hours/day
- Exposed to vibrations and dust, with noise level at moderate to low decibels
- Must be able to lift up to 50 pounds at times
- Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus
- Advanced degree or relevant certifications are preferred
- Advanced degrees or professional certifications related to sales or management
- Experience managing geographically dispersed sales teams
- Deep knowledge of automotive tools and equipment market
Benefits
- Remote work arrangement
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