Note: The job is a remote job and is open to candidates in USA. Bluesight is a healthcare information technology company creating solutions for health systems, hospital pharmacies, and pharmaceutical manufacturers. The Technical Project Manager leads high-value technical implementation and integration projects for hospital customers, managing data integration, infrastructure work, customer relationships, and coordination across technical and business teams.
Responsibilities
- Serve as the primary point of contact for customers, forming trusted relationships with clinicians, IT stakeholders, and executive sponsors
- Own and manage complex, technical implementation and integration projects from kickoff through go-live, coordinating internal technical resources and external customer technical teams
- Consult with customer technical teams on how to properly extract, transform, and load data (EMR, ADC, and other source systems) into the Bluesight platform
- Validate, reconcile, and analyze data from disparate systems using command-line tools and scripts to ensure data integrity
- Act as an escalation point for issues that go beyond basic support, requiring longer-term coordination of technical resources across teams
- Set clear, realistic expectations with clients, manage timelines and risk, and ensure consistent follow-through
- Provide regular updates to management and executive stakeholders on project status, milestones, and results
- Produce technical procedures, integration documentation, and best-practice guides for new and existing applications
- Collaborate cross-functionally with Implementation, Product, and Engineering to improve processes, enhance data pipelines, and inform the product roadmap with customer feedback
Skills
- Bachelor's degree or equivalent work experience
- 4+ years of professional experience in a client-facing role, including direct customer support or project management
- 2-4+ years of project management experience managing technical projects
- Experience with relational or non-relational databases (e.g., MySQL, MS-SQL, Oracle, MongoDB)
- Ability to build trusting, communicative, and results-oriented relationships with customer stakeholders
- Excellent verbal and written communication skills, with the ability to translate technical concepts for non-technical audiences
- Advanced Excel skills for large data sets, including pivot tables
- Ability to adapt to change, think quickly, work independently, and manage multiple competing priorities and deadlines
- High attention to detail and strong problem-solving/troubleshooting skills
- Willingness to travel up to 10%
- This position is open to applicants in the continental United States
- Experience in the healthcare industry, especially with hospital EHR systems (e.g., Epic, Cerner/Oracle Health, MEDITECH) or ADC systems (e.g., Omnicell, Pyxis)
- Experience with AWS services (e.g., AWS Glue, Step Functions, Lambda) or other cloud data infrastructure
- Experience coding in Python, Ruby, or another scripting language
- Experience working with PHI and familiarity with HIPAA requirements
- Prior experience on an Operations or Implementation team, especially deploying SaaS products in client environments
- Track record managing relationships with large, complex, or strategically important customer accounts
Benefits
- Unlimited vacation days
- Generous insurance coverage
- 401k program with a company match
- Fun, collaborative culture
Company Overview
Company H1B Sponsorship