Note: The job is a remote job and is open to candidates in USA. xCures Inc. is seeking a Technical Program Manager to own the systems, tools, and processes that power product delivery. The role facilitates cross-functional execution, product operations, and technical program delivery, while improving processes and ensuring reliable, high-quality releases.
Responsibilities
- Drive cross-functional standups and delivery across implementer (i.e., Engineering, Data Science) teams — managing execution cadences and sprint hygiene
- Support product operations and SDLC practices including functional testing, release validation, and documentation generation
- Lead “tiger teams” for strategic or emergent initiatives
- Maintain crisp, transparent communications and stakeholder alignment, including executive reporting
- Manage triage of inbound product requests, coordinating prioritization, routing decisions, and communicating outcomes to stakeholders
- Build and maintain internal and external technical training, product guides, and support resources
- Write, maintain, and supplement user stories, requirements, and tickets, ensuring that the technical detail is sufficient for accurate estimation, smooth implementation, and user acceptance
- Partner with customer-facing teams to onboard clients, capture requirements, and synthesize feedback into actionable improvements
- Develop and support PRDs, success metrics, and instrumentation to measure adoption and performance of tools and features
- Establish and maintain monitoring and feedback loops, including dashboards and telemetry for user experience and system health
Skills
- 3-5+ years in technical product, program, and/or product operations roles in high-growth technology environments
- Proven track record of leading complex, cross-functional initiatives from definition to delivery
- Experience interfacing with both engineering teams and customer-facing roles
- Outstanding (internal and external) communication, organization, and problem-solving abilities
- Technical acumen and curiosity (e.g., ability to engage on APIs, data pipelines, cloud infra, AI/ML)
- Deep understanding of agile execution and tooling
- Comfort defining processes and enforcing quality standards
- Strong organizational and systems-thinking mindset, balancing immediate and long-term needs
- The successful candidate must already have authorization to work in the United States
- At this time, xCures does not offer sponsorship
- Bachelor's degree (technical, healthcare, or data-related field preferred)
- Advanced degree in a relevant field
- HealthTech and/or AI background
- Enterprise SaaS delivery experience
- Deeper technical skillset (e.g., scripting, automation, data analysis/visualization, etc.)
- Mission alignment
Benefits
- Remote-First
- Paid Time Off and 13 Company Holidays
- Equity Package
- Paid Parental Leave
- Medical, Vision, and Dental
- Employer HSA Contribution
- Employer 401(k) Match
- STD, LTD, Life Insurance and Critical Illness Plans
- Employee Assistance Program
- Adoption Assistance
- Company Offsites
- Monthly Internet Allowance
- Professional Development Funds
Company Overview