Note: The job is a remote job and is open to candidates in USA. itD is a consulting and software development company focused on innovation and business results. The Technical Program Manager III will lead complex, cross-functional programs supporting service experience transformation and enterprise tooling, managing strategy, dependencies, agile delivery, risks, and stakeholder communication. The role will coordinate delivery across AI/automation, CRM, and knowledge management platforms while driving change management and operational continuity.
Responsibilities
- Lead end-to-end execution of complex technical programs, ensuring delivery within scope, timeline, and quality expectations
- Drive program-level planning, including roadmap development, milestone tracking, and dependency management across multiple workstreams
- Facilitate agile ceremonies such as stand-ups, sprint planning, demos, retrospectives, and release gates
- Manage cross-functional coordination across engineering, product, operations, and business teams
- Track and mitigate program risks, issues, and dependencies, ensuring timely resolution and stakeholder alignment
- Translate business priorities into actionable technical requirements, delivery plans, and acceptance criteria
- Own program reporting, including executive-level updates on status, risks, and mitigation strategies
- Coordinate delivery across enterprise platforms including AI/automation tools, CRM systems, and knowledge management systems
- Drive change management initiatives, including business-to-team mapping and process transformation
- Ensure knowledge transfer, documentation, and operational continuity across programs
- Attend regular internal practice community meetings
- Collaborate with your itD practice team on industry thought leadership
- Complete client case studies and learning material (blogs, media material)
- Build out material to contribute to the Digital Transformation practice
- Attend internal itD networking events (in person and virtual)
- Work with leadership on career fast-track opportunities
Skills
- • 4–6 years of experience in Technical Program Management or Project Management in large-scale environments
- • Strong experience in project planning, scheduling, tracking, and risk management
- • Experience delivering technology or business application solutions across multi-platform systems
- • Experience facilitating agile methodologies and managing multiple concurrent workstreams
- • Strong stakeholder management, communication, and cross-functional collaboration skills
- • Proven ability to operate in fast-paced, ambiguous environments and manage competing priorities
- • Experience translating business needs into technical requirements and execution plans
- • Bachelor's degree in Computer Science, Engineering, or a related technical field
- • Bachelor's degree in a relevant technical field or equivalent work experience required
- • Experience working in large technology organizations or big tech environments
- • Exposure to AI/automation tools, CRM platforms, or enterprise systems
- • PMP or PMI certification
- • Strong executive communication and reporting experience
- • Advanced degree or PMP certification preferred
Benefits
- Remote (U.S. – EST preferred)
- Comprehensive medical benefits
- 401(k) plan
- Paid holidays
- Dental insurance
- Vision insurance
- Life insurance
- 401K + matching
- Networking & career learning and development programs
- Career fast-track opportunities
- Opportunity to give back to causes that matter
- Culture of respect, empowerment and recognition for a job well done
Company Overview