Note: The job is a remote job and is open to candidates in USA. Honest Health is a healthcare organization focused on transforming primary care through purpose-driven partnerships and innovative solutions. The Technical Program Manager will lead cross-functional technology programs, business analysis, solution design, and product support initiatives while aligning business, clinical, operational, and technology stakeholders. The role also manages risks, governance, requirements, workflows, platform enhancements, and executive communications.
Responsibilities
- Lead complex technology programs from initiation through implementation, operational transition, and post-launch stabilization
- Develop and maintain integrated project plans, delivery roadmaps, milestones, budgets, and resource requirements
- Manage scope, dependencies, risks, issues, decisions, and change control
- Establish program governance, facilitate decision-making, and deliver concise executive status reporting
- Coordinate testing, deployment, training, implementation readiness, and post-launch support across business and technology teams
- Lead discovery, requirements-gathering, workflow-design, and solution-design sessions with business, clinical, and technology stakeholders
- Document current-state and future-state workflows, business rules, decision logic, functional requirements, user stories, acceptance criteria, and operational requirements
- Translate business and clinical needs into requirements that technology teams can design, build, test, and implement
- Validate proposed solutions with business and technology stakeholders before development and deployment
- Identify and define opportunities to improve workflows through standardization, automation, or technology-enabled process changes
- Partner with business leaders and Product Owners to define platform roadmaps and prioritize enhancements
- Manage enhancement intake, backlog refinement, prioritization, and stakeholder approval
- Evaluate enhancement requests based on business value, operational impact, strategic alignment, and technical feasibility
- Monitor platform adoption, performance, and value realization after implementation
- Manage vendor deliverables, escalated issues, and platform enhancements
- Build strong relationships across Clinical Operations, Technology, Market Operations, Finance, Product, Data, and external partners
- Facilitate decision-making and conflict resolution across competing priorities
- Communicate effectively with executive leaders, operational teams, and technology stakeholders
- Influence outcomes through collaboration, relationship building, and strategic thinking
- Foster alignment around organizational goals, priorities, and expected outcomes
Skills
- You're a collaborative professional, driven by the potential to make a meaningful impact in healthcare
- Honest Health's commitment to purpose, innovation, communities, and kindness resonates with you, inspiring you to bring commitment, creativity, and compassion into your work
- You are comfortable operating autonomously and influencing without authority
- You balance technical depth with strong business acumen and communicate clearly with executives, clinicians, engineers, and external clients
- You accept things change quickly in a startup environment and are willing to pivot quickly on priorities
- Bachelor's degree in business, healthcare administration, information technology, or a related field
- 5+ years of experience managing complex technical projects or programs, including enterprise initiatives with executive visibility
- 3+ years of experience applying Agile or Scrum methodologies
- Experience in healthcare operations, population health, value-based care, clinical workflows, or provider data management
- Experience supporting AI, automation, analytics, or digital-transformation initiatives
- Experience facilitating requirements-gathering, workflow-analysis, process-mapping, and solution-design sessions
- Experience translating business needs into clear, actionable requirements and validating those requirements with business and technical stakeholders
- Demonstrated ability to assess operational processes and identify opportunities for technology-enabled improvement
- Ability to build relationships, influence senior leaders, navigate ambiguity, and drive outcomes without formal authority
- Strong written and verbal communication skills, with the ability to tailor information for executive, technical, clinical, and operational audiences
- Proficiency with Microsoft Office applications, including Outlook, PowerPoint, Excel, Visio, and Teams
- Proficiency with project and work management tools such as Jira, Smartsheet, ServiceNow, or comparable platforms
- Ability to work effectively in a fast-paced environment with evolving priorities
- Active Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), or Certified ScrumMaster (CSM) certification preferred
Benefits
- Eligible roles also qualify for short-term incentives
- A comprehensive benefits package
- Fully Remote
Company Overview
Company H1B Sponsorship