Note: The job is a remote job and is open to candidates in USA. Hagerty is an automotive-focused company that insures collectible and enthusiast vehicles, operates a car club and marketplace, and produces automotive media and events. The Technical Product Manager, Data and Analytics will lead the strategy, roadmap, development, and continuous improvement of data products, including machine learning models, generative AI, data pipelines, reports, and dashboards. The role partners with business and technology teams to define requirements, manage delivery, ensure technical alignment, drive adoption, and measure product impact.
Responsibilities
- Own the product vision and roadmap for data and analytic products including ML models, gen AI, data pipelines, reports and dashboards, aligning business objectives with platform capabilities and technical constraints
- Balance business objectives, customer needs, and technical feasibility to prioritize initiatives
- Incorporate user feedback, market trends, and competitive insights to drive innovation and continuous improvement
- Translate business needs and user insights into clear, developer-ready features and acceptance criteria
- Partner with stakeholders and subject matter experts to identify opportunities, validate solutions, and refine features
- Prioritize enhancements based on ROI, user impact, and delivery complexity
- Own and maintain a well-groomed product backlog aligned to business priorities balancing new capabilities, enhancements, and technical debt
- Collaborate closely with Development team, architecture, and QA throughout the development lifecycle to ensure timely, high-quality delivery
- Participate actively in sprint planning, reviews, and retrospectives to drive continuous improvement
- Ensure solutions align with Hagerty best practices, architectural standards, and enterprise integration patterns
- Partner with both the business and engineering to evaluate design decisions, tradeoffs, and implementation approaches
- Stay current on relevant technologies, platforms, and regulatory considerations impacting product development
- Champion user-centric design principles, ensuring intuitive and effective product experiences
- Support product rollout through documentation, training, and internal enablement
- Gather feedback to continuously improve usability and adoption
- Define and track KPIs and success metrics to measure product performance and business impact
- Use data and insights to inform prioritization, enhancements, and long-term strategy
- Act as a product subject matter expert and trusted partner across business and technology teams
- Navigate ambiguity and complex tradeoffs, providing clear product direction and decision-making
- Communicate effectively with stakeholders at all levels of the organization
Skills
- Familiarity with a full spectrum of data products including machine learning, generative AI applications, data pipelines, and reporting and dashboards
- Strong technical aptitude with the ability to work closely with data scientists, engineering teams and understand complex systems
- Proven track record of owning product strategy, defining roadmaps, and delivering complex software solutions
- Experience translating business requirements into actionable product and technical deliverables
- Strong analytical and problem-solving skills with a data-driven approach to decision-making
- Experience working in agile development environments with a solid understanding of modern software delivery practices
- Excellent communication, collaboration, and stakeholder management skills
- A user-focused mindset with attention to detail and a passion for delivering high-quality products
- Have technical product expertise and enjoy owning complex, mission-critical systems
- Are comfortable operating at the intersection of product, technology, and finance
- Prefer clarity and precision over vague product language
- Enjoy turning messy operational problems into scalable platform capabilities
- This position is open to U.S. remote work. However, team members who reside within 20 miles of the Traverse City headquarters will follow a hybrid schedule, working from the office three days per week
- May require travel for quarterly events
- Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable
- 5+ years of product management experience, preferably in a technical or SaaS environment
- Insurance industry experience is a plus
- Experience with enterprise platforms or complex system integrations
- Familiarity with tools such as Azure DevOps or similar agile delivery platforms
- Exposure to regulated environments or compliance-driven product development (e.g., SOX)
Benefits
- This position is open to U.S. remote work.
- Team members who reside within 20 miles of the Traverse City headquarters will follow a hybrid schedule, working from the office three days per week.
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