Note: The job is a remote job and is open to candidates in USA. CompanyCam provides a photo documentation and productivity app for contractors across commercial and home services industries. The GTM Systems Administrator will manage, optimize, and support the systems powering the go-to-market organization, with a focus on Salesforce administration, system reliability, data integrity, reporting, user enablement, and cross-functional alignment.
Responsibilities
- Administer and maintain core GTM systems (CRM, marketing automation, sales engagement tools) to ensure high availability, performance, and scalability
- Execute system updates, configurations, and enhancements to meet evolving business needs and improve user experience
- Proactively identify, troubleshoot, and resolve system issues to minimize disruptions and ensure operational continuity
- Maintain data integrity and governance across GTM platforms, ensuring accurate, consistent, and timely data for stakeholders
- Develop and refine reports, dashboards, and data exports to support strategic decision-making and performance tracking
- Collaborate with RevOps and analytics teams to surface actionable insights from system data
- Serve as the primary point of contact for user support, resolving technical issues and fielding system-related inquiries
- Create and deliver onboarding and training materials to ensure users are proficient with GTM systems and aligned on best practices
- Gather user feedback to continuously improve system usability and adoption
- Partner with Sales, Marketing, Customer Success, and RevOps to ensure GTM systems align with business goals and workflows
- Contribute to roadmap planning by providing technical insight on system capabilities and recommending improvements
- Stay informed on industry trends and emerging technologies to support GTM innovation
Skills
- Proficiency in CRM systems (e.g., Salesforce), data analysis tools, and reporting software
- Strong analytical skills, with the ability to turn system data into actionable insights
- Excellent written and verbal communication skills, with the ability to work cross-functionally across technical and non-technical stakeholders
- Strong problem-solving ability, with experience troubleshooting and resolving technical issues efficiently
- Experience with project management methodologies and tools
- Strong teamwork and collaboration skills in a team-oriented environment
- Salesforce Administrator certification or similar
- Advanced degree (e.g., Master's) or specialized training in systems administration
- Experience supporting SaaS go-to-market organizations
Benefits
- Remote position
- Meaningful equity
Company Overview