Note: The job is a remote job and is open to candidates in USA. PRINTING United Alliance is the largest national graphic arts trade association, representing an industry with approximately one million employees. They are seeking a Technical Product Manager – Certifications who will own and grow the certification lines, serving as the internal expert and guiding candidates through the technical processes involved in certification.
Responsibilities
- Serve as the internal expert and point person for System Certifications and Master Facility Certifications — the person the industry and internal teams go to for both
- Guide certification candidates and facilities through the technical process, answering real questions about calibration, compliance levels, and requirements
- Coordinate with the independent third-party analysis lab on submissions and evaluations
- Communicate outcomes — including pass/fail results — clearly and professionally
- Identify process and resource gaps (materials, documentation, workflow) and work with internal teams to close them
- Build relationships with OEMs, suppliers, and printers, and grow a pipeline of certification prospects
- Have consultative, technically grounded conversations that lead to new certification business — this includes proactive outreach, including cold outreach, to companies not yet certified
- Work with Marketing to develop campaigns, content, and materials that support outreach
- Represent the certification programs at industry events, including PRINTING United Expo and relevant summits
- Track pipeline activity and outcomes to support business planning
- Manage certification intake, scheduling, and coordination from submission through outcome
- Provide clear, timely status updates throughout the certification lifecycle
- Maintain documentation and SOPs for certification workflows
- Travel approximately 10% to support attendance at PRINTING United Expo and other relevant industry conferences and summits
Skills
- Technical background in the printing industry is required — direct experience with color management, prepress, digital, or production print
- Comfort being the technical authority in a conversation — able to explain calibration, compliance, and certification requirements in terms a non-expert can follow
- Willingness to grow into consultative selling and proactive outreach, including cold outreach
- Strong written and verbal communication skills, especially explaining technical outcomes to a range of audiences — from shop floor operators to executives
- Ability to manage a pipeline and multiple active accounts without losing track of details
- Comfortable working independently and entrepreneurially — you'll own how this grows, and the real work is getting what we already know in front of the right people
- Strong organizational skills and attention to detail
- A credential like G7/G7+ Expert is a real bonus if you have it
- Prior sales experience is a plus but not required
Benefits
- Medical, dental, and vision coverage
- Company-paid life and disability insurance
- Flexible paid time off and paid holidays
- A 401(k) plan with a generous company match
- A variety of additional employee benefits
- Structured onboarding covering the G7+ ecosystem and both certification programs
- A dedicated seat in a professional sales and prospecting training program
- Support from Marketing, Design, and PR to build outreach materials, campaigns, and content
- Including opportunities to write, speak, or be featured in Alliance publications
Company Overview