Note: The job is a remote job and is open to candidates in USA. Ramp is building smart financial infrastructure that automates and manages business spending for finance teams. The Technical Consultant will serve as a technical and financial advisor to enterprise customers using Oracle Fusion Cloud, guiding complex integrations, implementations, configurations, and financial workflows. The role also partners cross-functionally to solve customer challenges, support onboarding and expansion, and influence Ramp's product roadmap.
Responsibilities
- Serve as the primary Technical Consultant for Enterprise accounts running Oracle Cloud, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments
- Act as a technical advisor to customers and Ramp's internal teams while supporting high-value implementations and expansion opportunities by guiding Oracle Cloud integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions involving Oracle Cloud, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations with a deep understanding of Oracle Cloud integration and configuration options
- Participate in technical discovery to understand customer Oracle Cloud environments and workflows, and recommend best-fit Ramp architecture including when and how to use Ramp's API
- Be a subject matter expert across Oracle Cloud and Ramp's accounting integration capabilities, partnering with Sales, Product and partners to advocate for integration development aligned with customer needs
- Troubleshoot Oracle Cloud integration blockers and guide customers through complex configuration decisions
- Contribute to internal documentation and tooling that scales Ramp's ability to support Oracle Cloud integration use cases across a growing customer base
- Influence Ramp's product roadmap by channeling Oracle Cloud customer pain points and feedback to the Product and Engineering teams
Skills
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- 3+ years of hands-on experience working with Oracle Fusion Cloud, including financials modules, integration patterns, and enterprise deployment models
- Deep familiarity with Oracle Cloud Financials accounting workflows, including core functionalities involving General Ledger, Accounts Payable, Subledger Accounting, and multi-org structures
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Partner closely with Product, Engineering, and Design on enterprise-driven gaps, influencing roadmap decisions that unlock scale across Ramp's largest customers
- Advise on non-standard Oracle Cloud implementations and edge cases, balancing customer needs with long-term platform scalability and supportability
- Strong communication skills: able to translate complex technical solutions into business value and guide customers toward scalable approaches
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp's upmarket motion
- Oracle Cloud Procurement and/or Oracle Projects (PPM) implementation experience
Benefits
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- United States: 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- United States: One Medical annual membership
- United States: 401(k), including employer match on contributions made while employed by Ramp
- United States: Fertility HRA (up to $10,000 per year)
- United States: Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- United States: Pet insurance
- United States: In-office perks: lunch, snacks, drinks, and more
- United States: Relocation support to NYC or SF (as needed)
- Canada: Group medical, dental, and vision coverage through Sun Life
- Canada: Life, AD&D, and disability coverage
- Canada: Fertility drug coverage (up to $4,000 lifetime)
- Canada: Group Retirement Plan with employer match (RRSP + DPSP)
- Canada: Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Canada: Employee Assistance Program and virtual care through Lumino Health
- United Kingdom: Private medical insurance through Freedom Elite
- United Kingdom: Virtual GP and at-home care via eMed x Livi
- United Kingdom: Workplace pension through Penfold, with salary sacrifice option
- United Kingdom: Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
- Equity
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