Note: The job is a remote job and is open to candidates in USA. ServiceNow is an AI control tower for business reinvention, bringing together AI, data, and workflows to help organizations work smarter. The Senior Technical Consultant configures the Logik Configure, Price, Quote application, designs customer solutions, and serves as the functional and technical expert in customer engagements.
Responsibilities
- Participate in workshops with customers to assess current processes and establish future-state processes
- Design and deliver Logik solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices
- Provide oversight and unit testing of code developed by partner or customer employees
- Advise customers on how to take advantage of the Logik Application capabilities to improve their business processes
- Provide feedback to product development to improve the product based on experiences gained with customers
Skills
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- Experience implementing enterprise software, particularly in the front office
- Ability to travel up to 50%
- Success driving complex issues through analysis and resolution
- Experience working collaboratively
Benefits
- Equity (when applicable)
- Variable/incentive compensation
- Health plans, including flexible spending accounts
- A 401(k) Plan with company match
- ESPP
- Matching donations
- A flexible time away plan
- Family leave programs
Company Overview
Company H1B Sponsorship