Note: The job is a remote job and is open to candidates in USA. Vertiv is hiring a Director, Technical Business Development, Server Liquid Systems to lead customer growth strategy, technical engagement, and execution governance for its Server Liquid Systems business. The role develops strategic customer relationships, influences cooling technology roadmaps, and oversees cross-functional programs from opportunity development through delivery.
Responsibilities
- Lead Vertiv's technical business development strategy for Cold Plate and liquid cooling solutions. Develop and execute growth strategies for strategic accounts and target market segments. Engage with executive-level/C-suite and technical customer stakeholders to influence cooling architecture decisions and long-term technology direction
- Drive account planning activities and strategic growth initiatives in partnership with regional Sales leadership
- Partner closely with Prod Management, Engineering, Operations, Supply Chain, Finance to drive prioritization for execution of customer opportunities
- Ensure that that commercial/customer opportunities translate smoothly into execution and delivery activities
- Serve as the senior customer-facing leader for strategic pursuits and executive engagements. Capture and communicate customer needs, competitive threats, market trends, and emerging technology requirements. Influence Vertiv's product and solution roadmaps through structured VOC processes
- Support executive briefings, customer workshops, and industry events
- Provide leadership and governance across all strategic customer programs. Oversee BD & Execution Leaders responsible for program delivery, deployment readiness, and customer milestone management
- Establish escalation processes and execution reviews to ensure customer commitments are successfully achieved
- Balance customer expectations with business capabilities, resource availability, and operational readiness
- Lead, coach, and develop Technical Business Development Managers and Execution Leaders and establish key metrics for the organization. Build organizational capabilities aligned with rapid growth within AI and liquid cooling markets. Foster a culture of accountability, customer focus, collaboration, and continuous improvement
Skills
- Bachelor's degree in Engineering, Business, Thermal Systems, Mechanical Engineering, Electrical Engineering, or related field
- 12+ years of experience in technical business development, product strategy, program management, engineering leadership, or related roles
- 5+ years of people leadership experience managing technical, commercial, or program-focused teams
- Experience within data center infrastructure, thermal management, liquid cooling, server technologies, or related industries
- Demonstrated success leading strategic customer relationships and influencing complex technical buying decisions
- Strong understanding of liquid cooling technologies including cold plates, CDUs, fluid networks, and data center infrastructure
- Proven experience driving large-scale customer programs from opportunity development through deployment
- Exceptional executive communication, presentation, and stakeholder management skills
- Ability to operate effectively in a highly matrixed global organization
- Vertiv will only employ those who are legally authorized to work in the United States
- This is not a position for which sponsorship will be provided
- Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire
- Master's degree or MBA preferred
Benefits
- Eligibility for a monthly sales incentive plan
- Merit increases
- Annual bonus
- Stock
- Sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role
- Medical, dental, vision, and disability benefits
- PTO
- Holiday pay
- 401k
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