Note: The job is a remote job and is open to candidates in USA. Kurtosys helps asset and wealth managers transform complex data into meaningful client communications and reporting. They are seeking a Technical Business Analyst to join their global support team, focusing on resolving client support issues and collaborating with both clients and internal teams.
Responsibilities
- Investigate and resolve client support issues
- Analyse and troubleshoot data using SQL
- Work with structured data formats such as JSON, XML, CSV, and XLSX
- Support reporting production cycles and operational processes
- Implement configuration updates and solution enhancements
- Collaborate with technical and client-facing teams across regions
- Build a deep understanding of Kurtosys products and client environments
Skills
- 3–5 years' experience in a technical support, technical BA, or client-facing technical role
- Strong SQL skills and confidence working with data
- Exposure to APIs, JSON/XML, or structured data environments
- Strong communication and problem-solving ability
- A proactive mindset and willingness to learn
- Someone who is curious, collaborative, humble, and takes ownership
- JavaScript debugging or scripting exposure
- SaaS or platform support experience
- Exposure to financial services or asset management
- Experience with Jira and Confluence
Company Overview