Note: The job is a remote job and is open to candidates in USA. OnPay is a software company providing cloud-based payroll, HR, and benefits solutions for small to midsize businesses. The Tax Resolution Analyst will analyze, reconcile, and correct complex payroll tax discrepancies and multi-jurisdictional filings, prepare payroll adjustments and amended returns, and ensure federal, state, and local compliance. The role also involves root-cause analysis, documentation, cross-functional collaboration, and monitoring changes in payroll tax legislation.
Responsibilities
- Recalculate historical taxable wages, tax withholdings, deductions, and employer contributions to ensure proper compliance and accurate adjustment calculations
- Prepare and process complex payroll adjustments and tax corrections in preparation for submitting amended returns (e.g., Form 941-X, W-2c, state/local amended forms)
- Reconcile gross-to-net payroll data against quarterly and annual tax filings to pinpoint discrepancies
- Perform root-cause analysis on tax errors to prevent recurring agency notices and compliance issues
- Maintain detailed documentation and audit trails for all payroll registers and tax correspondence
- Identify systemic payroll software configuration issues, setup errors, or wage calculations leading to tax discrepancies, and partner with internal technical teams to fix them
- Partner with internal client success and payroll operations teams to communicate tax impact, collection adjustments, and corrective timelines clearly
- Stay current on changing federal, state, and local payroll tax legislation affecting amendments and filing guidelines
- Perform other related duties as assigned
Skills
- 3–5 years of dedicated experience in payroll tax, payroll auditing, or payroll tax resolution, with demonstrated expertise in multi-state tax adjustments or amendments
- Bachelor's degree in Accounting, Finance, Business Administration, or equivalent experience
- Exceptional attention to detail, strong problem-solving capabilities, and clear written/verbal communication skills
- Remote (U.S.) | Atlanta HQ Optional
- Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) preferred
Benefits
- Work from anywhere in the U.S., or join the collaborative HQ team in Atlanta’s Ponce City Market if you reside in the Atlanta metro area.
- Bonus.
- Stock options.
- 4 weeks PTO and paid holidays.
- Medical, dental, and vision coverage.
- Short- and long-term disability insurance.
- Life insurance.
- Fertility benefits.
- Parental leave.
- 401(k) with company match.
- Commitment to helping employees grow their careers.
Company Overview