Note: The job is a remote job and is open to candidates in USA. OnPay is a fast-growing software company providing cloud-based payroll, HR, and benefits solutions for small to midsize businesses. The Billing Analyst will oversee recurring subscription billing, revenue recognition, sales tax compliance, account audits, reconciliations, and churn analysis while collaborating across finance, sales, operations, accounting, and clients.
Responsibilities
- Lead enterprise-wide billing processes, including discount programs, promotional billing, and account termination
- Deliver accurate invoice amounts and billing amounts by conducting proactive account audits to eliminate revenue leakage and unbilled accounts
- Track overdue accounts, issue credit memos, and perform daily/monthly reconciliation of billing system data against the general ledger
- Work alongside accounting to ensure subscription revenue is correctly deferred and recognized
- Resolve billing inquiries, tax exemption adjustments, and payment processing issues directly with clients, partners, and fellow team members
- Manage sales tax compliance, track economic nexus thresholds across states, handle exemption certificates, reconcile tax collections for filings, and audit customer address data to ensure accurate tax rates are applied
- Develop financial insights and recommendations
- Contribute to scalable finance infrastructure by auditing current workflows and documenting standard operating procedures
- Perform other related duties as assigned
Skills
- 2-5 years of progressive experience in Finance and/or Data Analytics, ideally within high-growth technology environments
- Advanced Excel modeling skills and proficiency with financial systems
- Bachelor's degree in Finance, Accounting, Economics, or related field
- Highly analytical, structured thinker with exceptional modeling and problem-solving abilities
- Effective communicator with strong stakeholder management skills
- Capable of navigating cross-functional teams
- Adaptable and comfortable operating in a fast-paced, startup-like environment
- Team-oriented, resilient, proactive, and solutions-focused
- Customer-service mindset: clear communication, patience, and professionalism when working with stakeholders
- Ability to manage multiple requests and prioritize effectively
- Must be highly organized, dependable, and self-disciplined with a strong work ethic
- Solid analytical skills, ability to learn at a fast pace
- Remote (U.S.) | Atlanta HQ Optional
Benefits
- Work from anywhere in the U.S., or join our collaborative HQ team in Atlanta’s Ponce City Market if you reside in the Atlanta metro area.
- 4 weeks PTO + paid holidays
- Medical/Dental/Vision
- Short- & Long-Term Disability
- Life Insurance
- Fertility Benefits
- Parental Leave
- A 401(k) with company match
- Bonus
- Stock options
- A genuine commitment to helping employees grow their careers
Company Overview