Note: The job is a remote job and is open to candidates in USA. Bowman is an organization focused on creating opportunities for professionals while providing services that support clients and infrastructure development. The Talent Operations Manager leads Talent Acquisition operations, automated iCIMS workflows, pre-hire documentation, background checks, onboarding coordination, compliance, and employee experience initiatives.
Responsibilities
- Receive broad instruction and guidance on key objectives
- Seek direction as needed for complex assignments, workflow improvements, and escalations
- Apply advanced operational techniques and judgment consistent with Bowman standards
- Review work produced by direct reports for accuracy and process adherence
- Supervise the Talent Operations team; delegate assignments and support development
- Ensure alignment to the Talent Acquisition SOP and automated iCIMS workflows
- Act as the primary liaison between the Talent Acquisition function and internal partners including Legal, HR Operations, Payroll, HRIS, Benefits, IT, Safety, and HR Integration
- Serve as a central point of contact for system-driven requisition, , offer routing, and onboarding workflows
- Ensure hiring managers understand and follow automated processes for requisition submission, interview scheduling, interview feedback, and offer requests
- Partner with the TA Systems Analyst to monitor automation performance, configure and refine iCIMS workflows, resolve system issues, and implement enhancements that improve process efficiency, reporting accuracy, and user experience
- Communicate changes to TA Partners, onboarding staff, and hiring managers to maintain process consistency
- Support compliance with background checks, documentation requirements, and work authorization policies
- Provide management-level oversight of Talent Acquisition Operations, ensuring accuracy, compliance, and consistency
- Maintain operational governance of automated requisition, interview scheduling, offer request, and onboarding workflows within iCIMS
- Monitor and guide pre-hire documentation completion including background checks, I-9/E-Verify, tax forms, and state-required documentation
- Coordinate with Legal on escalated background check cases or questions involving employment eligibility
- Ensure accurate creation of new hire and acquired employee profiles in UKG and confirm that Payroll, Benefits, Safety, IT, and HR Operations receive necessary information
- Support HR Integration by reviewing incoming employee data for acquisitions and ensuring proper onboarding execution
- Provide training to newly acquired companies on Bowman onboarding standards and document requirements
- Review operational dashboards, iCIMS reporting, workflow performance, and onboarding data to identify opportunities for process optimization, automation, standardization, and improved employee experience
- Monitor the HR helpdesk for TA and onboarding inquiries and respond or delegate as appropriate
- Create and update internal documentation, SOPs, reporting guides, and training materials related to automated TA, iCIMS workflow configuration, and onboarding processes
- Support adjudication coordination with Safety and Legal as needed
- Assist in preparing required federal, state, or local reporting as needed
- Ensure confidentiality and accuracy of all pre-hire and onboarding-related information
- Perform other duties as assigned
Skills
- Bachelor's degree in human resource management, business administration or equivalent relevant work experience
- Eight or more (8+) years of HR onboarding, talent acquisition operations, and/or administrative experience required
- Basic knowledge of general HR principles and applicable state and federal laws
- Demonstrated proficiency in Excel, Word, PowerPoint, AdobePro/Adobe Acrobat, SharePoint, Outlook, etc
- Demonstrated proficiency using Zoom, Microsoft Teams, or other virtual meeting platforms
- Demonstrated proficiency using HRIS systems and applicant tracking systems, including iCIMS expertise with workflow configuration, reporting, process optimization, and system-driven recruiting/onboarding processes; UKG Pro experience preferred
- Two or more (2+) years of HR project management or HR integration of mergers and acquisitions experience strongly preferred
Benefits
- Medical, dental, vision, life, and disability insurance
- 401(k) retirement savings plan with company match
- Paid time off, sick leave, and paid holidays
- Tuition reimbursement and professional development support
- Discretionary bonuses and other performance-based incentives
- Employee Assistance Program (EAP), wellness initiatives, and employee discounts
Company Overview