Note: The job is a remote job and is open to candidates in USA. Premera Blue Cross is hiring a Systems Analyst III to analyze business processes and requirements and recommend effective technology solutions. The role represents business stakeholders on Agile delivery teams, supports system design and testing, performs data analysis, and identifies opportunities for automation and process improvement.
Responsibilities
- Represent the business within an Agile delivery team; develop and maintain strong relationships with business stakeholders; demonstrate deep expertise in the aligned business domain, including business processes, stakeholder needs, and technology strategies; and serve as a liaison between business and IT for new system implementations, enhancements, and ongoing maintenance
- Lead requirements elicitation and analysis efforts for complex initiatives; facilitate decomposition sessions to identify and define high-level scope, dependencies, risks, and delivery considerations across business and technology teams
- Collaborate with business partners, IT partners, and delivery teams to identify, refine, and document requirements in the form of epics, features, user stories, acceptance criteria, use cases, business requirements, functional requirements, UI specifications, and business rules
- Apply advanced business analysis techniques, including business process analysis, cost-benefit analysis, workflow analysis, business capability assessment, and solution evaluation, to support decision-making and solution design
- Evaluate automation opportunities and develop low-code solutions to reduce repetitive manual work and improve process consistency
- Use a variety of requirements-gathering and discovery techniques, including stakeholder interviews, workshops, document analysis, story mapping, process mapping, and workflow analysis
- Develop and maintain deep knowledge of Premera systems, business processes, data assets, and technology capabilities within the aligned domain and related business areas
- Research, evaluate, and recommend business and technology solutions that address business challenges and improve operational effectiveness
- Demonstrate strong knowledge of data architecture, data flows, integrations, and reporting considerations within the assigned domain
- Use SQL and other data tools to perform analysis, troubleshoot issues, validate requirements, develop metrics, support root cause investigations, and create ad hoc reporting
- Perform complex data analysis and data mapping activities; define data transformation rules; support integration design; and contribute to solution modeling activities
- Participate in and support testing efforts across the SDLC, including test planning, test scenario development, test execution support, defect triage, validation of results, and User Acceptance Testing (UAT)
- Provide leadership and recommendations regarding backlog priorities, dependencies, risks, and release planning activities
- Mentor and provide guidance to junior analysts by sharing best practices, reviewing deliverables, and supporting professional development
- Perform other duties as assigned
Skills
- Bachelor's degree in Information Systems, Computer Science, Business, or related field, or equivalent combination of education and experience
- Five (5) years of business systems analysis experience, including requirements elicitation, process analysis, stakeholder management, and delivery of technology solutions in a cross-functional environment
- Customer-focused with demonstrated ability to understand and align solutions to strategic business objectives and customer value
- Demonstrates accountability and consistently delivers results within a self-organized team environment
- Ability to analyze complex business processes, system interactions, and operational workflows to identify improvement opportunities and scalable solutions
- Experience working with SQL, large datasets, and data-validation techniques to support business and operational decision-making
- Ability to challenge existing business processes and leverage technology to improve outcomes
- Ability to collaborate effectively with Product Owners, Engineers, Architects, Data Teams, and Operations leaders to deliver end-to-end solutions
- Understanding of APIs, integrations, data pipelines, enterprise applications, and modern technology ecosystems
- Experience working with Microsoft SQL Server, Snowflake, and enterprise data platforms to analyze operational data
- Experience developing and utilizing dashboards, reports, and data visualizations using BI tools
- Experience designing and implementing automation solutions using UiPath, Appian, and other low-code or workflow automation platforms
- Deep understanding of business strategies, processes, and operational needs within the aligned domain and the ability to translate those needs into technology solutions
- Promotes teamwork and collaboration while effectively facilitating discussions and decision-making across business and technical teams
- Demonstrated ability to analyze complex business processes, system interactions, and data relationships to identify risks, opportunities, and solutions
- Ability to elicit, analyze, organize, document, prioritize, and trace requirements throughout the solution lifecycle
- Exceptional written and verbal communication skills with the ability to effectively communicate with technical teams, business stakeholders, and leadership audiences
- Ability to explain technical concepts and solution impacts to non-technical audiences
- Makes sound tactical and operational decisions using analysis, business knowledge, experience, and judgment
- Strong problem-solving and root cause analysis skills with the ability to proactively identify and mitigate risks
- Strong facilitation skills with the ability to lead medium to large group discussions, workshops, and requirements sessions
- Comfortable working in ambiguous or rapidly changing environments and able to bring clarity to moderately complex and complex business scenarios
- Experience in a software development environment utilizing Agile delivery practices, including Scrum and SAFe
- Knowledge of project delivery methodologies, including Agile and Waterfall
- Experience using SQL for data analysis, data validation, troubleshooting, reporting, and requirements support
- Knowledge of healthcare or health insurance industry processes and systems
- Experience with product development and collaboration tools such as Azure DevOps, Visual Studio, Confluence, and Product Plan
Benefits
- Medical, vision, and dental coverage with low employee premiums.
- Voluntary benefit offerings, including pet insurance for paw parents.
- Life and disability insurance.
- Retirement programs, including a 401K employer match and a pension plan that is vested after 3 years of service.
- Wellness incentives with mental well-being resources for employees and their dependents, including counseling services, stress management programs, and mindfulness programs.
- Generous paid time off.
- Tuition assistance for undergraduate and graduate degrees.
- Employee recognition program to celebrate anniversaries, team accomplishments, and more.
- For hybrid employees, flexibility to create their own routine with access to on-site resources, networking opportunities, and team engagement.
- For hybrid employees, commuter perks.
- For hybrid employees, free convenient on-site parking.
- For hybrid employees, subsidized on-campus cafes.
- For hybrid employees, on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs, and more.
- For hybrid employees, complementary fitness and well-being center offering in-person and virtual workouts and nutritional counseling.
- For hybrid employees, shuffleboard and ping pong on campus.
Company Overview
Company H1B Sponsorship