[Remote] System Support Business Improvement Manager

Note: The job is a remote job and is open to candidates in USA. The Standard is an insurance company focused on financial stability, customer service, and innovative technologies that support customer needs. The Systems Support and Business Improvement Manager will direct work supporting the Individual Annuities division’s strategic goals and technology roadmap, including business-technology strategy, strategic project delivery, and annuities business systems. The role leads teams, manages improvement projects and complex initiatives, and oversees adherence to technology and business operations controls.

Responsibilities

• This position is a people leader role requiring prior experience managing system and quality analysts, project managers, and product owners
• Responsible for facilitating a formal intake, prioritization, and delivery framework. Leads the team responsible for execution of all Individual Annuity (IA) improvement projects and the technology roadmap
• Leads, in collaboration with IA leaders and teams, the delivery of complex product, project and M&A initiatives
• Manages the technology and business operations teams’ adherence to IT and business operations controls

Skills

• This position requires travel on a quarterly basis to attend onsite leadership meetings
• Bachelor's degree in business, Information Services or related field
• 3+ years of demonstrated people leadership background managing a team of technical employees
• 5+ years progressively responsible experience in product management, agile delivery, quality control, and systems support
• Ability to effectively manage projects and technology initiatives in a fast-paced environment
• Experience proactively engaging with stakeholders, communicating project updates, and managing expectations across multiple teams

Benefits

• Medical, dental, and vision coverage
• 401(k) plan with matching company contributions
• Annual incentive bonus plan
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure
• A supportive, responsive management approach
• Opportunities for career growth and advancement
• Paid parental leave
• Adoption and surrogacy assistance
• Employee giving program that double matches donations to eligible nonprofits and schools

Company Overview

The Standard is a leading provider of workplace benefits including group and individual disability insurance, group life and accidental death and dismemberment insurance, group dental and vision insurance, group accident, critical illness and hospital indemnity insurance, paid family leave and absence management services, retirement plans services and individual annuities. It was founded in 1906, and is headquartered in Portland, Oregon, USA, with a workforce of 5001-10000 employees. Its website is https://www.standard.com.

Company H1B Sponsorship

The Standard has a track record of offering H1B sponsorships, with 2 in 2023, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.