Note: The job is a remote job and is open to candidates in USA. ScriptPro develops pharmacy automation and software solutions. The System Migration Analyst provides remote installation and configuration support for customer installations, upgrades, and other projects, collaborating with internal teams and onsite technicians to test systems and troubleshoot issues.
Responsibilities
- Follow remote installation/upgrade procedures for scheduled projects
- Communicate and work with onsite ScriptPro or Customer Technicians and other internal resources to complete scheduled projects
- Complete and/or assist onsite technicians (ScriptPro, Contract, or Customer) with system and component testing for custom and standard functionality prior to project completion
- Assist onsite and/or internal resources with system troubleshooting, if necessary
- Prepare for scheduled projects by reviewing installation/upgrade procedures and project timelines, attending scope meetings, and/or verifying system readiness prior to the project
- Communicate project status, relevant or requested project information, and project completion notification to internal stakeholders
- Maintain knowledge and readiness for upcoming projects, scheduled or unscheduled
- Provide feedback to management regarding necessary procedure updates
- Perform other duties as assigned
Skills
- Bachelor's degree or up to 3 years equivalent work experience in Business or Information Technology
- Experience with deploying OVA files, VMs, and VMware environments
- Computer proficiency in MS Windows Operating Systems
- Experience with LAN2LAN, modem, EDI, SFTP, SQL and systems security
- Analytically minded with superior attention to detail
- Productive, organized, and able to complete work within a scheduled time frame
- Able to complete assigned tasks and problem solve productively and efficiently within a team environment
- Flexibility to adapt to changing schedules and/or processes based on business needs
- Ability to prioritize and multi-task various projects in different stages of implementation
- Independently motivated work habits
- Strong verbal and written communication skills
- Willingness to work flexible shifts, including nights and weekends
- Problem-solving, practical learning, and instruction interpretation skills are essential
- All applicants must have legal authorization to work in the United States
- Previous experience with or knowledge of ScriptPro's Pharmacy, Workflow, and/or Robotics Systems
- Knowledge of ScriptPro's implementation processes
- Working knowledge of business applications, including Siebel, Oracle, Kronos, etc
- Knowledge/experience with WinMagic Full Disk Encryption Software
- Ability to obtain DoD clearance and CAC account for government project work
- You must be able to obtain Department of Defense security clearance after date of hire
Benefits
- Medical, Dental, Vision, Short-Term Disability, Company Paid Life Insurance & Long-Term Disability
- 24/7 on campus Gym
- Vitality Wellness Program that helps lower your premium costs
- Paid Time Off (PTO)
- Parental Leave
- Nine (9) paid holidays
- Paid volunteer hours
- Employee Assistance Program
- Company-sponsored events and team-building activities
- 401(k) Retirement Plan with company match
- Financial investment services
- Employee discounts on products and services
- This role is primarily performed remotely, though Kansas City Metro employees may have on-campus requirements according to business need.
Company Overview