Note: The job is a remote job and is open to candidates in USA. CVS Health is seeking a Supply Chain Strategy and Analytics Manager to support distribution center operations and strategic priorities. The role partners with senior leaders, analyzes operational performance, leads labor and outbound volume planning, develops dashboards and KPIs, manages strategic projects, and communicates recommendations to executive and frontline audiences.
Responsibilities
- Serve as a thought partner, helping to prioritize, synthesize, and act on key issues across the DC network
- Define methodologies, frameworks, and best practices within DC Operations to establish enterprise standards for performance and strategic decision-making
- Support the Sr. Manager and VPs with clear follow-up and accountability on decisions, metrics, and projects
- Partner with DC leadership, planning, HR, and finance to coordinate labor and outbound volume planning models that support upcoming projects, productivity goals, and seasonal shifts
- Analyze trends in volume, throughput, and staffing across the network; surface gaps or risks with proactive mitigation strategies
- Lead implementation of standardized planning tools and best practices across sites to ensure network-wide consistency
- Establish enterprise standards for labor forecasting and management, define methodologies and best practices
- Lead creation and development of dashboards and KPIs for DC performance, including safety, quality, service, and cost
- Explore data independently and perform root-cause analysis to understand and drive results across the Distribution network
- Prepare executive-level summaries and recommendations for DC performance results across multiple KPIs
- Identify opportunities for cost savings and productivity improvements through data analysis and stakeholder feedback
- Support ad-hoc data and reporting requests from the SCLT
- Drive alignment and accountability across DC leaders, ensuring execution of enterprise-level programs at the site level
- Track progress on key initiatives and facilitate resolution of roadblocks and cross-functional dependencies
- Create clear and concise communication for both frontline and executive audiences, including presentations, talking points, and leadership messaging
- Serve as liaison to other corporate functions (e.g., HR, IT, Safety, Merchandising) to ensure DC operations are fully supported and integrated
Skills
- * 6+ years of experience in distribution, operations management, or business strategy; experience working directly with senior executives strongly preferred
- * Proven track record in labor planning, workforce analytics, or operational forecasting
- Bachelor's degree in Business, Supply Chain, Operations, or related field
- * Highly organized with the ability to manage multiple priorities, stakeholders, and projects simultaneously
- * Strong analytical and problem-solving skills; comfortable working with operational data and financial models
- * Excellent communication and presentation skills, with the ability to translate complex data into actionable insights
- * Collaborative, adaptable, and emotionally intelligent; able to influence without authority and navigate ambiguity
- * Experience with labor management systems (e.g., Manhattan, Kronos), warehouse management systems, and BI tools (e.g., Power BI, Tableau, Snowflake) a plus
- MBA or similar advanced degree preferred
Benefits
- CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
- Medical, dental, and vision coverage, based on eligibility.
- Paid time off, based on eligibility.
- Retirement savings options, based on eligibility.
- Wellness programs, based on eligibility.
- Other resources supporting the physical, emotional, and financial well-being of colleagues and their families, based on eligibility.
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