Note: The job is a remote job and is open to candidates in USA. Exol is bringing industry-leading automation to businesses of all sizes through an innovative warehouse-as-a-service model. They are seeking a Start-Up Operations Manager for their B2B sector to lead day-to-day execution during pre-launch, go-live, and stabilization, ensuring operational performance meets rigorous demands.
Responsibilities
- Execute Site Acceptance Testing (SAT) and integrated operational capability testing alongside engineering to validate that system performance and automation meet B2B client requirements
- Serve as the primary operational owner for B2B warehouse functions during launch, managing all workflows from receiving and put-away to complex outbound shipping and value-added services
- Support the creation and refinement of the launch playbook by documenting lessons learned and standardizing work processes for future site replicability
- Oversee the day-to-day execution of warehouse operations, directing large teams of hourly associates and frontline leaders to achieve performance targets
- Validate WMS/WES functionality and monitor real-time system transactions to troubleshoot workflow bottlenecks and ensure data integrity
- Drive organizational safety protocols by enforcing OSHA compliance and conducting audits to ensure employees follow proper guidelines in a fast-moving start-up environment
- Manage business-specific launch priorities, including labor planning, shift balancing, and coordinating with cross-functional partners in IT, Supply Chain, and Automation
Skills
- Bachelor's degree in supply chain, Logistics, Business, Engineering, or equivalent experience preferred
- Minimum 8 years' experience with at least 5 years of experience in 3PL B2B warehouse or distribution center operations, including leadership of large, diverse teams
- Advanced exposure to automated warehouse environments (robotics/MHE) and direct experience with WMS/WES platforms and RF scanning
- Working knowledge of OSHA standards and experience driving safety protocols (e.g., LOTO and fall protection) with vendors and employees
- Demonstrated ability to drive launch-critical KPIs, including throughput, accuracy, OEE, and cost-per-unit
- Strong ability to respond quickly to operational constraints and implement corrective actions in real time
- Proven experience project managing business units through ramp-up or peak environments
- Hands-on experience with operational testing and acceptance protocols for complex automated systems
- Experience identifying inefficiencies and implementing Lean improvements or standard work
Company Overview