Note: The job is a remote job and is open to candidates in USA. Natera is a global leader in cell-free DNA testing focused on oncology, women’s health, and organ health. The Forward Deployed AI Solutions Engineer will identify high-leverage business workflows, design and build AI agent and automation solutions, and deploy and operate them in production while partnering with domain leadership.
Responsibilities
- Map the workflows in your domain — the ones running today, and the ones that don’t exist yet because they weren’t feasible without agents or automation tools
- Identify the step-change opportunities: where AI, ML, or automation unlock throughput, coverage, or speed
- Build the business case, quantify projected impact, and align with domain leadership on priorities
- Map structured and unstructured data flows across the systems involved (CRM, ERP, ticketing, document stores, internal tools, external SaaS)
- Define the target workflow: what the agent does, what the human does, and where they hand off
- Figure out what context the agent or model needs to do the work well — and how to get it there reliably (retrieval, grounding, tool access, memory)
- Design human-in-the-loop checkpoints so review adds value without becoming the bottleneck
- Stand up agents and automation pipelines using the organization’s approved AI platforms and frameworks
- Connect agents to business systems — via MCP servers, APIs, webhooks, CLIs, and skills — within the guardrails set by IT and security
- Configure tools, prompts, context, and retrieval pipelines so agents perform reliably on real work, not just in demos
- Handle integration gnarliness: auth, schema drift, rate limits, data quality, and the messy last-mile of enterprise systems
- Enable access and training for business to run the workflows
- Own agent performance end-to-end. Track the KPIs that matter — throughput, quality, cost, human intervention rate, cycle time, adoption
- Build and manage evals. Re-run them on any material model, data, or workflow change before it ships
- Triage failures, tune prompts and context, iterate on the workflow, and retire agents when they’re no longer the right tool
- Instrument observability: tracing, structured logs, dashboards. You don’t ship what you can’t see
Skills
- * Hands-on technical fluency. CLIs, APIs, webhooks, SQL, and Python scripting. Working knowledge of LLM and agent behavior — prompting, context, tool use, RAG, MCP, evals, failure modes. Be very comfortable with a cloud platform
- * Trustworthy with elevated access. Least-privilege, auditability, and safe rollbacks are second nature
- * Strong technical and process judgment. You think in outcomes and KPIs, can defend prioritization calls, and are comfortable being the most technical person in a business meeting and the most business-savvy in a technical one
- * Prior experience working hand in hand with businesses to deliver measurable outcomes
- * Hands-on experience with an enterprise agentic platform (CrewAI, LangChain, AWS Bedrock, Claude, Codex) or building directly against a model API
- * Background in product management, solutions engineering, consulting, forward-deployed engineering, or technical operations
- * Experience in regulated environments (HIPAA, SOC 2, GxP, SOX)
Benefits
- Remote USA
- Additional components such as bonus and equity are also included in this role.
- Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
- Natera employees and their immediate families receive free testing.
- Fertility care benefits.
- Pregnancy and baby bonding leave.
- 401k benefits.
- Commuter benefits.
- A generous employee referral program.
Company Overview
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