Note: The job is a remote job and is open to candidates in USA. Groups Recover Together is dedicated to delivering life-changing care to individuals struggling with substance use disorders. They are seeking a Staff Product Manager to lead strategy and execution across a critical portfolio of products and platforms, directly impacting member engagement, clinical outcomes, and operational efficiency.
Responsibilities
- Define and lead the strategy and roadmap for a portfolio of interconnected products and platforms
- Own end-to-end outcomes, including performance, adoption, and impact across systems and vendor partnerships
- Establish and drive a metrics framework that sets the standard for product performance and accountability
- Lead build vs. buy vs. partner decisions, balancing speed, cost, and long-term scalability
- Partner with Engineering on architecture and platform decisions, ensuring alignment with business and clinical priorities
- Design member-centric experiences, including conversational and interaction flows that guide individuals to the right care at the right time
- Influence cross-functional strategy and investment decisions across Product, Clinical Operations, Growth, IT, and external partners
- Shape how adjacent teams prioritize and execute work beyond your direct scope
- Establish governance, documentation, and compliance standards to support scale in a regulated healthcare environment
- Improve member engagement and care navigation through thoughtful product design
- Drive measurable gains in clinical outcomes and operational efficiency
- Elevate product practice through data rigor, experimentation, and mentorship
- Enable smarter, faster decisions through clear metrics and actionable insights
Skills
- 7–10+ years of product management experience, including ownership of platforms, infrastructure, or shared systems at scale
- Experience operating at a Staff, Principal, or equivalent senior IC level
- Proven ability to define and execute portfolio-level strategy across complex, interconnected systems
- Strong track record of data-driven decision-making, including defining and operationalizing metrics
- Experience designing conversational or AI-driven user experiences (chat, voice, messaging)
- Ability to influence senior stakeholders and drive alignment across Product, Engineering, Clinical, and Operations
- Technical fluency to partner effectively on architecture, integration, and reliability trade-offs
- Demonstrated ability to raise the bar for product teams through mentorship, standards, and best practices
- Healthcare, behavioral health, or other regulated, mission-critical environments
- Experience with automation, messaging platforms, or AI-enabled product strategies
- History of insourcing vendor capabilities or rebuilding critical systems
- Contributions to scaling product organizations (hiring, leveling, coaching)
Company Overview