Note: The job is a remote job and is open to candidates in USA. Clio is seeking a Staff Product Designer for its Drafting team within Clio Work. The role owns the design of AI-powered playbook automations, from product direction and prototyping through testing and production, in close partnership with Product and Engineering.
Responsibilities
- Own a product area: Lead design for playbook automations end-to-end, from vision and ideation through prototyping, testing, and polished production work
- Design for AI: Ship AI-powered workflows where the right experience depends on how the model behaves, exercising judgment about trust, explainability, and the appropriate level of automation and control
- Prototype with engineering: Partner closely and continuously with Engineering, prototyping quickly to learn what is possible rather than specifying ahead of the technology
- Set direction: Bring strong product thinking to an area that needs clearer direction, framing opportunities and shaping strategy alongside Product and Engineering
- Work across boundaries: Design experiences that span product boundaries, connecting drafting coherently to the rest of Clio Work and the wider Clio platform
- Raise the quality bar: Deliver polished, accessible, cohesive experiences across a high-complexity surface area
- Build the narrative: Pitch ideas and visions upward, build buy-in through clear storytelling and decision framing, and hold a well-reasoned position amid ambiguity
- Contribute to the design system: Evolve Clio’s design system, identifying gaps and improving consistency beyond your immediate scope
- Create leverage for the team: Raise the bar through constructive critique and by partnering with more junior designers to execute
Skills
- 12+ years of Product Design experience
- Direct experience shipping AI-powered features or workflows, with a strong understanding of user-centered applications of machine learning and generative AI
- Experience designing complex workflows or features for enterprise-type applications, on desktop and web rather than consumer or mobile
- Demonstrated ownership of an entire product, not only features within one, including the ambiguity and strategic framing that comes with it
- Experience with work that crosses product boundaries and spans multiple products or customer segments
- Strong product thinking, with the ability to set direction where product direction is still forming
- Extensive partnership with Engineering, including the ability to prototype quickly and iterate alongside them
- Experience working in-house at a product company rather than in a consultancy or agency model, with deep understanding of a specific user group
- Strong narrative and presentation skills, with a track record of pitching ideas and visions upward and winning buy-in
- The ability to navigate ambiguity and hold a position amid divergent or incomplete direction
- Strong craft across interaction design, information architecture, usability, and visual design, with consistently high-quality execution
- Experience with accessibility standards (WCAG)
- B2B SaaS experience
- Experience in the legal space, at a firm or at a legal technology company
- Experience applying AI to document drafting in another document-heavy sector such as insurance or accounting
Benefits
- Top-tier health benefits, dental, and vision insurance
- Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
- Flexible time off policy, with an encouraged 20 days off per year.
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
Company Overview