[Remote] Staff Backend Engineer - Grafana App Platform | Canada | Remote

Note: The job is a remote job and is open to candidates in USA. Grafana Labs develops Grafana Cloud, a managed observability platform built on open source and open standards. The Staff Backend Engineer will help evolve Grafana into a scalable, multi-tenant observability app platform by developing backend features, improving operational reliability, shaping technical direction, mentoring teammates, and participating in on-call rotations.

Responsibilities

• Coding new features, enhancing the operational experience of the systems you develop, and iteratively improving them based on production insights
• Authoring, contributing to and reviewing design documents
• Taking an active role in shaping the roadmap
• Mentoring and supporting other team members and collaborating with different teams across the organization
• Owning the experience of our customers by participating in weekday 12h x 5d and a separate weekend 24h x 2d on-call rotations

Skills

• You have strong coding skills and operational experience; you were responsible for operating the software you have built
• You have worked on a SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …)
• You have excellent communication skills. You can express your ideas with great clarity in writing and during meetings. You know when to pick which mode of communication
• You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions
• You are pragmatic; you prioritize progress over perfection; you can handle ambiguity
• We are using Golang on the backend; you are either already familiar with Golang or are excited to learn the language

Benefits

• Company-funded usage budget for modern AI coding assistants
• Restricted Stock Units (RSUs) for every team member
• 100% remote work
• Defined opportunities to grow and develop your career
• In-person onboarding for new Grafanistas
• 30 days of annual leave per annum, including 3 days reserved for Grafana Shutdown Days

Company Overview

Grafana Labs delivers the open observability cloud, helping builders everywhere turn signals into action. It was founded in 2014, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://grafana.com.

Company H1B Sponsorship

Grafana Labs has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2022, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.