Note: The job is a remote job and is open to candidates in USA. LettrLabs is hiring a Staff AI Product Engineer to build and own AI products for its sales, go-to-market, customer service, marketing, and finance teams. The role combines product discovery and engineering, taking solutions from workflow analysis and prototyping through production, adoption, and measurable business impact.
Responsibilities
- Embed with teams across the business to understand their goals, workflows, and pain points firsthand
- Map business processes end to end and identify where AI tools, agents, or automation will move the team's KPIs
- Design, build, and ship AI tools and harnesses, from prototype to production
- Own what you ship after launch: reliability, iteration, adoption, and measuring impact
- Work with each team to define its success metrics and baselines, such as pipeline per BDR or customer retention
- Build on our existing stack where it fits, and choose new technologies where they serve the problem better
- Create reusable patterns, components, and context so each new deployment is faster than the last
- Teach and enable teams to use and extend the tools, multiplying impact beyond what you build directly
Skills
- 8+ years of software engineering experience, with work at the staff level or equivalent scope
- Meaningful product engineering experience: you've shipped user-facing products and own outcomes
- Hands-on experience building with LLMs, such as agents, tool use, retrieval, evals, or context engineering
- Strong product sense: you can turn a messy business process into a clear problem and a working solution
- Excellent communication with non-technical stakeholders, from frontline reps to executives
- Proven ability to work autonomously, set your own priorities, and ship quickly with high quality
- Comfort owning production systems, including monitoring, reliability, and ongoing iteration
- Experience as a forward deployed engineer, solutions engineer, or in another customer-embedded engineering role
- Familiarity with sales, marketing, customer success, or finance tooling and workflows (CRMs, support platforms, BI)
Benefits
- Medical, dental, and vision coverage
- Equity in a fast-growing company
- 401(k) plan
- Flexible PTO and paid holidays
- On-site gym
- Pet-friendly
- Free daily lunch, team off-sites, and happy hours
- Located in the heart of Marina Del Rey, a walkable neighborhood with easy access to shops, restaurants, and the marina
- Preferred Location: Los Angeles, CA (In-Office); will consider remote
Company Overview
Company H1B Sponsorship