Note: The job is a remote job and is open to candidates in USA. Siemens Healthineers is a global medical technology company focused on pioneering breakthroughs in healthcare. The Senior Manager, Training Operations & Learning Systems will own the operational infrastructure, governance, and execution of the global commercial learning ecosystem, including Seismic Learning administration, curriculum and content management, training events, certifications, localization, compliance, vendor coordination, and learning analytics.
Responsibilities
- Own the administration, governance, and operational management of Seismic Learning and related learning technologies
- Manage platform structure, navigation, user permissions, groups, assignments, learning paths, certifications, curricula, workflows, and learning records
- Establish standards for content quality, naming, metadata, tagging, publishing, version control, review, archiving, and learner experience
- Partner with Information Technology, vendors, administrators, and regional stakeholders to resolve issues and support global expansion
- Continuously improve platform usability, accessibility, automation, and adoption
- Maintain a structured curriculum catalog organized by role, competency, product, certification, business priority, and learner journey
- Administer learning pathways developed by Training & Enablement program owners and subject-matter experts
- Manage content intake, review, approval, publication, maintenance, translation, expiration, and retirement
- Maintain clear content ownership, review cadence, source files, and version control
- Create, edit, format, and publish LMS courses, videos, assessments, job aids, resource pages, and reinforcement materials
- Use AI-enabled tools to improve content organization, production speed, communications, and operational efficiency
- Own the annual, quarterly, and monthly global commercial training calendar
- Coordinate scheduling, registration, enrollment, communications, attendance, facilitators, materials, rooms, virtual platforms, travel logistics, pre-work, and post-work
- Support onboarding cohorts, workshops, certifications, product launches, leadership programs, sales meetings, and regional training events
- Maintain event playbooks, checklists, run-of-show templates, and closeout processes
- Ensure training events are delivered professionally and aligned with business priorities
- Administer certifications, assessments, learning milestones, recertification requirements, manager sign-offs, and readiness documentation
- Maintain accurate completion and certification records
- Track learner progression through onboarding, sales methodology, product, clinical, and continuing-development pathways
- Provide managers and leaders with timely visibility into learner readiness, overdue actions, and capability gaps
- Maintain appropriate documentation for audit, compliance, and business requirements
- Manage the translation and localization process, including source preparation, vendor coordination, regional review, approval, publication, and version maintenance
- Maintain terminology standards and ensure translated content remains aligned with approved global source material
- Partner with Data Privacy, Legal, Compliance, Quality, Human Resources, and Information Technology to protect learner data and training records
- Support requirements related to access, consent, retention, recordings, assessments, and cross-border data processing
- Escalate potential privacy, compliance, security, or governance risks
- Develop reporting for learner engagement, completion, certification, assessment performance, attendance, pathway adoption, and content utilization
- Provide recurring dashboards and insights to Training & Enablement and Commercial Leadership
- Identify opportunities to improve learner engagement, content relevance, readiness, and platform adoption
- Connect learning data with competency development, field readiness, and relevant commercial indicators
- Produce actionable insights that support decisions rather than reporting only completion activity
- Develop scalable operating procedures for LMS management, publishing, scheduling, events, certifications, reporting, translations, and stakeholder communications
- Coordinate LMS, translation, production, and training vendors
- Support purchase orders, invoices, service levels, timelines, quality, and budget tracking
- Identify opportunities to automate workflows, reduce administrative burden, and improve global consistency
Skills
- Bachelor's degree in business administration or a related field
- 8-10 years of experience in LMS administration, learning operations, training operations, enablement operations, or learning technology
- Hands-on experience administering an enterprise LMS such as Seismic Learning, Cornerstone, SuccessFactors, Docebo, or a similar platform
- Experience managing training calendars, events, certifications, learning paths, content libraries, assignments, and reporting
- Experience coordinating multilingual content, localization, or global learning programs
- Strong project-management, organizational, analytical, communication, and stakeholder-management skills
- Ability to manage multiple global workstreams independently and maintain strong operational discipline
- Experience in healthcare, diagnostics, medical technology, life sciences, or another regulated environment
- Experience with Seismic Learning and the Microsoft 365 ecosystem, including Teams, SharePoint, Excel, Forms, and Power BI
- Experience supporting commercial training, sales enablement, product launches, clinical education, or field-readiness programs
- Knowledge of learner-data privacy, accessibility, audit, and records-management requirements
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Life insurance
- Long-term and short-term disability insurance
- Paid parking/public transportation
- Paid time off
- Paid sick and safe time
Company Overview