Note: The job is a remote job and is open to candidates in USA. System One delivers outsourced services and workforce solutions across North America. The company is seeking a Senior Technical Project Manager to lead enterprise infrastructure projects from initiation through closure, manage project plans and governance, and own communications, risks, issues, and stakeholder alignment. The role also requires influencing cross-functional technical teams and applying structured change management to support executive decision-making.
Responsibilities
- Lead and manage infrastructure projects within the Technology Services portfolio from initiation through closure, owning outcomes rather than just status updates
- Build and maintain integrated work plans, schedules, budgets, resource plans, RAID logs, and PMO governance artifacts; hold owners accountable to committed dates
- Own the communications plan and reporting cadence including steering materials, executive briefings, escalation paths, and stakeholder updates
- Provide direction and influence to cross-functional technical teams, vendors, and subject-matter experts without direct reporting authority
- Apply structured change management to scope, requirements, and expectations, clearly articulating trade-offs to enable executive decision-making
- Surface risks early, drive issues to resolution, and make the call when decisions are being avoided
Skills
- Bachelor's degree from an accredited college or university; no substitution of experience for degree
- Minimum ten (10) years managing enterprise-wide IT projects in a role as the accountable project manager
- Active Project Management Professional (PMP) certification; certificate number and expiration date required at submission
- Demonstrated ability to lead cross-functional project teams and influence senior stakeholders without direct authority
- Full professional proficiency in spoken and written English, capable of leading executive meetings and producing materials independently
- Must reside in and work from the continental United States and be authorized to work in the U.S. without sponsorship
- Proven leadership presence, credibility, and ownership
- Strong project management discipline including planning, tracking, and follow-through
- Experience with change management navigating resistance, scope trade-offs, and scope decisions for sound outcomes
- Familiarity with waterfall, Agile (Scrum, SAFe), and hybrid methodologies
- Ability to understand complex technical subject matter to challenge estimates and assumptions
- Preferred experience with portfolio governance, telecom and VoIP, endpoint management (Intune), Azure/cloud services, networking, virtualization, and related infrastructure projects
- Experience in healthcare or academic research environment is advantageous
- Experience with tooling such as ServiceNow PPM, Azure DevOps, or JIRA is a plus
Benefits
- Remote – offsite work model
- Eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, and voluntary plans
- Participation in a 401(k) plan
Company Overview