[Remote] Sr. Technical Account Manager, Sr. TAM

Note: The job is a remote job and is open to candidates in USA. Amazon Web Services (AWS) is a comprehensive cloud platform that provides technology services to organizations worldwide. The Senior Technical Account Manager will lead enterprise customers in developing and executing cloud strategies, driving AWS adoption, and ensuring operational excellence. The role also provides technical guidance, customer advocacy, risk management, and support for AWS environments.

Responsibilities

• As a Senior TAM, you will craft and execute technical cloud strategies to drive customers adoption and use of AWS services. Your technical acumen and customer-facing skills will enable you to effectively represent AWS at our customer, and drive discussions with senior leadership regarding operational excellence, cloud maturity, support, and risk management
• You will provide advocacy and strategic technical guidance to plan and build solutions using best practices, and proactively keep the customers AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed

Skills

• • 5+ years of design/implementation/operations/consulting with distributed applications experience
• • 5+ years of technical engineering experience
• • Experience in a 24x7 operational services or support environment
• • Experience in internal enterprise or external customer-facing environment as a technical lead

Benefits

• Sign-on payments
• Restricted stock units (RSUs)
• Health insurance, including medical, dental, vision, and prescription coverage
• Basic Life & AD&D insurance
• Option for Supplemental life plans
• Employee Assistance Program (EAP)
• Mental Health Support
• Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off
• Parental leave
• Employee-led affinity groups
• Ongoing events and learning experiences, including Conversations on Race and Ethnicity (CORE) and AmazeCon conferences
• Knowledge-sharing, mentorship and other career-advancing resources
• Flexible work hours and arrangements

Company Overview

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing. It was founded in 2002, and is headquartered in Seattle, Washington, USA, with a workforce of 10001+ employees. Its website is http://aws.amazon.com.

Company H1B Sponsorship

Amazon Web Services (AWS) has a track record of offering H1B sponsorships, with 7552 in 2026, 22803 in 2025, 21175 in 2024, 19057 in 2023, 24088 in 2022, 12233 in 2021, 14881 in 2020. Please note that this does not guarantee sponsorship for this specific role.