Note: The job is a remote job and is open to candidates in USA. Dexcom hires a Sr Staff Program Manager to coordinate commercialization programs, product launches, market expansions, and other initiatives across the Americas. The role develops launch plans, coordinates cross-functional teams, monitors readiness and risks, and improves program-management frameworks and tools.
Responsibilities
- You will manage assigned commercialization programs, launch workstreams, feature releases, market expansions, portfolio initiatives, and product lifecycle transitions across the Americas region
- You will develop and maintain integrated commercial readiness and launch plans, timelines, milestones, action trackers, dependency logs, readiness dashboards, and program updates for assigned initiatives
- You will coordinate cross-functional work across Product Management, Marketing, Sales, Market Access, Regulatory Affairs, Supply Chain, Operations, Customer Support, IT, Finance, and regional and country stakeholders
- You will facilitate working team meetings, readiness check-ins, and cross-functional operating rhythms while tracking deliverables, owners, dependencies, decisions, and critical-path activities
- You will support commercial readiness across pricing and market access, product setup, distribution planning, order-to-cash, forecasting, supply planning, sales enablement, customer support, and marketing deployment
- You will work downstream of product readiness teams to identify, assess, escalate, and help mitigate program risks, issues, dependencies, and resource constraints that may impact commercial readiness
- You will partner with regional marketing and country teams to understand localization needs, country plans, launch sequencing, regional priorities, and global timeline dependencies
- You will maintain accurate reporting on program health, readiness status, action items, decisions, risks, and budget or resource impacts for assigned programs and workstreams
- You will contribute to improved launch frameworks, playbooks, templates, dashboards, tools, governance routines, and best practices
Skills
- You are a highly organized, influential leader who thrives in a fast-paced, matrixed environment and can manage competing priorities and multiple workstreams simultaneously
- You bring strong program management capability across planning, governance, risk management, issue resolution, dependency management, and executive communication
- You have experience leading complex cross-functional commercialization, product launch, or go-to-market initiatives
- You build strong stakeholder partnerships and influence effectively without direct authority
- You balance strategic thinking with operational rigor, creating visibility, accountability, and alignment across diverse stakeholders
- You anticipate risks and proactively implement mitigation plans and corrective actions to protect launch timing, quality, compliance, and commercial readiness
- Your proficiency with program management and reporting tools enables clear, accurate visibility into milestones, program health, and portfolio delivery
- Typically requires a Bachelor's degree and a minimum of 13 + years of related experience
- At this level, a graduate degree may be expected with 6 years of related experience
- You may also bring experience in medical devices, healthcare, biotechnology, consumer health, or technology; multi-country commercialization; product development processes; and/or PMP, PgMP, Agile, Scrum, or equivalent certification
Benefits
- A full and comprehensive benefits program.
- Growth opportunities on a global scale.
- Access to career development through in-house learning programs and/or qualified tuition reimbursement.
- Flex workplace: primary location is a home office, with no assigned workstation; office visit needs are determined with the manager. Must live within commuting distance of the assigned Dexcom site (typically 75 miles/120km).
Company Overview
Company H1B Sponsorship