Note: The job is a remote job and is open to candidates in USA. Achieve is a digital personal finance company providing solutions such as home equity and personal loans and debt relief. The Senior Staff Product Designer will lead design for consumer acquisition and zero-to-one product innovation, developing conversion-focused experiences, new product concepts, and measurable user experiences in collaboration with Product, Engineering, Data, executives, and Agile teams.
Responsibilities
- Define the future of Achieve's acquisition experiences by converting and qualifying consumers into the product portfolio through a single prequalification platform across all business units
- Own the user journey by creating the first impression and nurturing users toward conversion through intuitive, trustworthy, and optimized experiences
- Design AI-enabled and agentic acquisition experiences that increase funnel conversion and consumer confidence through modern UX
- Grow channels efficiently by designing experiences that optimize channel mix and expand product and partner depth, including partnership and debt consolidation experiences
- Drive design for new product development across our Multi-Product portfolio and comprehensive debt solutions - from ambiguous concept to shipped MVP and beyond
- Move fast through rapid prototyping, concept validation, and iterative testing to bring transformational product bets to life
- Partner directly with senior executives and stakeholders to shape product vision, present design direction, and iterate with minimal oversight
- Connect the dots across consumer needs, market shifts, and emerging technologies to define experiences that don't yet exist
- Design, test, and optimize experiences that compel users to interact, learn, and pursue membership
- Design, test, and optimize conversion paths that help users move from debt problem to debt solution
- Partner with Product and Data to identify opportunities, form hypotheses, and design measurable experiments that impact key business metrics
- Perform qualitative and market research to deepen understanding of consumer behavior and the competitive landscape
- Bring ideas to life through end-to-end design: discovery, rapid prototyping, testing, high-fidelity visuals, and production-ready specifications
- Collaborate with Agile teams to ensure seamless execution and high consumer and business impact
- Operate independently across multiple concurrent workstreams, prioritizing for maximum impact
- Set the design quality bar across acquisition and new product experiences; direct and mentor contract design resources
- Ensure every design decision leverages consumer insights to deliver measurable consumer and business outcomes
- Contribute to and evolve the design system so it remains pragmatic, efficient, and effective in supporting high-quality user experiences at scale
Skills
- 10+ years of experience designing and shipping impactful consumer web products in agile, cross-functional environments, including experience operating at a staff-plus or design-lead level
- Proven track record in both growth/conversion design and zero-to-one product innovation—you can optimize a funnel and invent a product
- Proven ability to drive measurable business impact through experimentation, A/B testing, and data-informed design
- Deep understanding of funnel metrics, behavioral analytics, and user psychology in digital growth and acquisition contexts
- Exceptional rapid prototyping skills and comfort with ambiguity—you make new concepts tangible quickly and iterate at speed
- Executive presence: experience presenting, defending, and evolving design direction with very senior stakeholders with minimal oversight
- Strong UX design judgment to compel and engage consumers, paired with a pragmatic sense of how to implement for efficient development and business/consumer impact
- High energy, strong work ethic. You are thoughtful in design but push the team toward rapid test, learn, optimize cycles
- Cutting edge on design, AI, and prototyping tool technology (e.g., Figma), and skilled at democratizing small/rapid design changes to free yourself for the highest-impact work
- Working knowledge of design and AI tools (Figma, Claude etc.)
- Bachelor's degree in Design, Human-Computer Interaction (HCI), Interaction Design, Graphic/Visual Design, Cognitive Science, Psychology, or a related field or another field with equivalent practical experience
- A strong portfolio demonstrating shipped consumer products, conversion/growth work, and zero-to-one design
- Experience designing AI-powered, agentic, or conversational product experiences
- Background in financial services or regulated industries
- Experience with experimentation frameworks or UX research
- Familiarity with design system contribution and scalable component design
- Experience influencing cross-functional and executive strategy through design insights
Benefits
- 401 (k) with employer match
- Medical, dental, and vision with HSA and FSA options
- Competitive vacation and sick time off, as well as dedicated volunteer days
- Access to wellness support through Employee Assistance Program, physical and mental health wellness programs
- Pet care discounts for your furry family members
- Financial support in times of hardship with our Achieve Care Fund
- A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups
- Bonus
- Hybrid options in the San Mateo, CA and Phoenix, AZ metro market
- Work from home in other locations throughout the country
Company Overview