Note: The job is a remote job and is open to candidates in USA. NRC Health builds healthcare software that helps organizations understand the people they serve and improve engagement and outcomes. The Senior Software Engineer develops customer-facing healthcare platform functionality and strengthens its cloud infrastructure, reliability, and software delivery practices.
Responsibilities
- Design, build, and enhance customer-facing product functionality across our healthcare platform
- Own the software and services you build, designing with reliability, scalability, and maintainability in mind to develop high-quality software using modern engineering practices
- Build and maintain Kubernetes-based application deployments
- Design, implement, and maintain Infrastructure as Code (IaC) to provision and manage cloud resources
- Improve CI/CD pipelines to enable reliable, automated software delivery
- Build reusable infrastructure modules and deployment patterns that improve consistency, reliability, and scalability
- Automate operational processes to reduce manual effort and improve platform reliability
- Collaborate with software engineers to improve deployment processes, developer workflows, and platform capabilities
- Monitor production environments and continuously improve observability, alerting, and operational health
- Identify and resolve scalability, performance, reliability, and operational challenges
- Troubleshoot production issues and implement durable, long-term solutions
- Leverage AI-assisted development tools to accelerate software delivery, improve code quality, automate repetitive tasks, generate tests, improve documentation, and solve technical problems
- Participate in architecture discussions and contribute to the long-term technical direction of the platform
- Write clean, maintainable, well-tested, and well-documented code
Skills
- Bachelor's Degree in Computer Science, MIS, IT, Engineering, or a related field with outstanding academics, or equivalent experience and the demonstrated ability to learn
- 3+ years' experience working on a professional development team
- Strong software engineering experience developing production applications
- Experience administering Kubernetes clusters (Amazon EKS preferred)
- Experience working with AWS cloud service such as EKS, RDS, IAM, S3, Route 53, ALB, and CloudWatch
- Experience designing and maintaining CI/CD pipelines
- Experience with Infrastructure as Code (Terraform, CloudFormation, or similar)
- Experience automating infrastructure, deployments, or operational workflows
- Understanding of cloud architecture, scalability, distributed systems, and modern application design
- Experience troubleshooting production systems in cloud environments
- Familiarity with observability, monitoring, and logging platforms
- Demonstrated proficiency using AI-assisted development tools such as GitHub Copilot, Claude Code, ChatGPT, or similar to improve software development effectiveness
- For candidates newer to AI-assisted development, a strong willingness and proven ability to rapidly learn and adopt modern AI-powered engineering workflows
- Strong problem-solving skills with an ownership mindset
- Excellent collaboration and communication skills
- Experience with test-driven development (NUnit or similar)
- Familiarity with client-side JavaScript/Typescript web frameworks, such as ReactJS or EmberJS
- Strong SQL development experience
- Experience working effectively with non-technical business partners to inform product and business decisions
- Willingness to act as a mentor to other team members
- Experience with GitOps tools such as Argo CD or Flux
- Experience with Docker and container security
- Experience implementing observability using Datadog, Prometheus, Grafana, or similar platforms
- Experience with Linux system administration
- Experience supporting highly available production systems
- Experience in healthcare or other regulated industries
Benefits
- My Time Off (MTO), our flexible paid time off program
- Up to 12 weeks of paid parental and emergency leave
- Comprehensive medical, dental, and vision coverage
- Wellness program and financial coaching
- Professional growth and career development opportunities
Company Overview
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