Note: The job is a remote job and is open to candidates in USA. Palo Alto Networks is hiring an MDR Shift Analyst for its Unit 42 Managed Detection and Response team. The role monitors customer environments, investigates security alerts, and responds to cyber threats as part of a 24x7 operation.
Responsibilities
- Monitor and investigate security alerts across customer environments
- Triage, investigate, and respond to security incidents from detection through resolution
- Analyze endpoint, network, and log data to identify malicious activity
- Communicate findings and remediation recommendations to customers and internal teams
- Document investigations, response actions, and incident outcomes
- Partner with Threat Intelligence, Threat Hunting, and Security Research teams to improve detections and response capabilities
Skills
- 3+ years of SOC, Incident Response, MDR, or Managed Security Services experience
- Hands-on experience with EDR, SIEM, SOAR, and firewall technologies
- Strong understanding of cyber threats, attack techniques, and incident response processes
- Excellent written and verbal communication skills
- Candidates must currently reside on the West Coast (PST time zone)
- We will not sponsor applicants for work visas for this position
- Cortex XDR and/or Cortex XSOAR experience
- Previous experience working shift-based or overnight security operations
- CySA+, CEH, or similar security certifications
- MDR, managed security, military cyber, or intelligence experience
Benefits
- Remote role; candidates must currently reside on the West Coast (PST time zone).
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