Note: The job is a remote job and is open to candidates in USA. Voith Group is a global technology company serving the energy, paper, raw materials, and transport and automotive markets. Voith Paper is seeking a Senior Sales Manager to manage and grow customer accounts, lead complex commercial and technical opportunities, strengthen customer partnerships, improve sales forecasting, and identify growth opportunities. The role provides value-based solutions, supports customer satisfaction, and promotes Voith products and services.
Responsibilities
- Manage assigned accounts and/or strategic territories to meet sales, order, margin, customer satisfaction, and expense objectives
- Build and maintain relationships with key customer decision-makers, including senior operational, technical, and commercial stakeholders, to position Voith as a trusted partner
- Partner with cross-functional teams, including Customer Service, Product Management and Manufacturing to deliver value-added solutions and resolve customer issues
- Present and promote value-added products and technical services by analyzing data and delivering reports that support customer decision-making and acceptance
- Determine with sales management and regional team members prescribed levels of call frequencies through accounts planning to include machine downtime coverage
- Provide accurate sales forecasts and market insight to support business planning and S&OP processes
- Monitor account performance, market trends, and competitive activity to identify growth opportunities
- Support product installations, maintain accurate reporting and database records, and promptly escalate product performance or runnability issues
- Serve as a senior resource for sales process, account planning, customer strategy, CRM discipline, and technical value-selling practices; share knowledge and provide informal coaching to other sales team members as appropriate
Skills
- * Minimum 8+ years of B2B sales, key account management, business development, or technical sales experience
- * Proven ability to independently manage complex customer accounts and/or strategic territories while delivering sales growth, customer retention, and strong business results
- * Strong collaboration and leadership-through-influence skills, with the ability to work across technical, operations, customer service, product management, manufacturing, and leadership teams
- * Experience utilizing CRM systems to manage customer interactions, opportunities, and account plans
- * Must be willing to travel up to 85% of the time
- * Regularly required to talk and hear, stand and walk, use hands to handle or feel, reach with hands and arms
- * Climb stairs, walking, kneeling, pulling, warm and humid temperatures, work around equipment
- * Ability to lift 50 pounds as needed
- * Bachelor degree in Business, Engineering, Paper Science, or related field preferred, or equivalent combination of education and sales experience
- * Experience managing customer relationships and growing existing accounts within industrial, manufacturing, technical products, chemicals, process industries, capital equipment, or related markets preferred
Benefits
- Flexibility with Work/Life Balance
- Competitive Compensation and Benefits Package
- 401K with generous company match
- Climate-Neutral Footprint Worldwide
- Tuition reimbursement
Company Overview