Note: The job is a remote job and is open to candidates in USA. The client is seeking an experienced Senior Project Manager to support its Digital Technology Safety & Security organization. The role leads multiple Salesforce application-rationalization initiatives, coordinating business, technology, security, Salesforce, and vendor stakeholders while managing project plans, risks, governance, delivery, and stabilization activities.
Responsibilities
- Lead multiple Salesforce application-rationalization projects supporting Safety, Security, and Client Police Department business functions
- Assume ownership of projects such as SPARTN, Watch List, DAG, and other related Salesforce applications
- Develop and maintain project charters, integrated schedules, milestones, budgets, resource plans, and delivery roadmaps
- Assess existing applications and coordinate decisions concerning consolidation, modernization, enhancement, migration, replacement, or retirement
- Facilitate requirements-gathering and application-assessment sessions with business owners, technical teams, Salesforce specialists, security stakeholders, and vendors
- Define project scope, objectives, deliverables, timelines, success measures, and stakeholder responsibilities
- Coordinate work across business, application-development, architecture, cybersecurity, infrastructure, testing, operations, and vendor teams
- Manage project risks, issues, assumptions, dependencies, decisions, and change requests
- Track progress against approved schedules and budgets while escalating obstacles requiring leadership attention
- Lead recurring status meetings, project reviews, working sessions, and executive briefings
- Prepare clear status reports, dashboards, presentations, meeting materials, and decision documentation
- Manage project governance and ensure adherence to enterprise project-management, security, technology, and change-control standards
- Coordinate testing, implementation readiness, deployment, transition, and post-production stabilization activities
- Ensure business stakeholders remain engaged and that delivered solutions support Safety and Security operational needs
Skills
- 8+ years of progressive project or program-management experience leading complex enterprise technology initiatives
- Demonstrated experience managing multiple concurrent application-development, modernization, migration, or rationalization projects
- Exposure to Salesforce projects, platforms, implementations, enhancements, or application portfolios
- Strong experience developing project plans, schedules, budgets, roadmaps, status reporting, and governance materials
- Proven ability to manage cross-functional teams, external vendors, senior stakeholders, risks, issues, dependencies, and competing priorities
- Experience guiding projects through requirements, design, development, testing, deployment, and stabilization
- Strong understanding of traditional waterfall, Agile, and hybrid delivery methodologies
- Excellent communication, facilitation, presentation, negotiation, and stakeholder-management skills
- Ability to work independently and provide structure within a complex, evolving project environment
- Willingness and ability to work within an East Coast schedule and report to the Washington, DC REA Building when required
- Experience leading Salesforce application-rationalization, consolidation, modernization, or migration initiatives
- Experience supporting public safety, corporate security, law enforcement, transportation, government, or other highly regulated environments
- Familiarity with application-portfolio management and rationalization frameworks
- Experience coordinating cybersecurity, privacy, data, integration, and compliance requirements
- PMP, CSM, SAFe, or comparable project-management certification
- Experience working within large enterprise or public-sector technology organizations
Benefits
- Remote work model
- Access to a virtual desktop setup (software) will be provided by Lumen’s client, allowing the user access to the required systems and technology.
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