Note: The job is a remote job and is open to candidates in USA. Penguin Solutions is an AI Factory Platform Company that designs, builds, deploys, and manages AI infrastructure for enterprises, sovereign AI initiatives, and neocloud providers. The Senior Program Manager will lead the Global & Strategic Accounts PMO, owning end-to-end delivery of complex enterprise and sovereign AI programs while serving as the primary Voice of the Customer. The role will manage cross-functional execution, strategic customer relationships, program governance, risks, and continuous PMO improvement.
Responsibilities
- Own end-to-end delivery and execution of enterprise and sovereign AI programs, ensuring alignment across design, build, deployment, and operations
- Develop and manage program plans, governance, and cross-functional coordination to deliver on scope, schedule, budget, and quality commitments
- Serve as the primary program lead for strategic customers, translating requirements into executable plans and SOWs in partnership with cross-functional teams
- Drive program performance by managing risks, protecting revenue and customer outcomes, and tracking KPI-driven results
- Support growth by enabling scalable delivery and partnering with leadership on proposals and go-to-market efforts
- Develop market insight across the AI ecosystem, including infrastructure, regulatory landscape, and sovereign data requirements
- Lead cross-functional collaboration across global teams while serving as the Voice of the Customer to drive alignment and resolve escalations
- Build and manage senior stakeholder relationships, including customer executives and government partners, to ensure program success
- Execute within GSAT PMO standards, managing cross-program dependencies and portfolio coordination
- Drive continuous improvement of PMO processes, frameworks, and best practices
Skills
- Bachelor's degree in Engineering, Computer Science, Business, or related field
- 10+ years of experience leading complex, customer-facing technology programs
- Demonstrated success delivering enterprise programs across the full lifecycle
- Strong risk management and problem-solving capabilities
- Ability to operate independently in a global, matrixed organization
- Excellent communication skills with strong executive presence
- Up to 30%
- Experience delivering AI, HPC, or data center infrastructure programs
- Familiarity with the US's AI policy, data sovereignty requirements, and public-sector procurement
- Experience with NVIDIA AI Enterprise or comparable AI/ML platforms
- Background in managing hardware and software integration programs
- Experience supporting SOW development, proposals, and customer business cases
- Exposure to PMO portfolio management and governance practices
- PMP, CSM, or equivalent certification
- A hybrid role in Durham, NC is preferred, but we will consider highly qualified remote candidates on the East Coast of the United States
Benefits
- The position is bonus-eligible
- Medical benefits available
- Dental benefits available
- Vision benefits available
- 401k saving plan
- Paid Time Off
- Life Insurance
- Employee Assistance Plan
- Hybrid role in Durham, NC is preferred; highly qualified remote candidates on the East Coast of the United States will be considered
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