Note: The job is a remote job and is open to candidates in USA. Protective Life helps protect customers against life’s uncertainties and provide peace of mind. The company is seeking a Senior SAP Role Administrator to administer, govern, and manage the lifecycle of SAP security roles and user access. The role also supports SAP GRC, audit and compliance activities, troubleshooting, stakeholder collaboration, and vendor resources.
Responsibilities
- Administer SAP user access, including provisioning, modification, and de-provisioning of roles across SAP environments
- Validate and interpret access requests to ensure proper role assignment aligned with job responsibilities and business requirements
- Support and maintain SAP role structures, including workgroups, approval workflows, and access dependencies
- Ensure compliance with segregation of duties (SoD) policies and enterprise security standards
- Manage the lifecycle of SAP roles, including design support, enhancements, testing, deployment, and retirement
- Support application upgrades, patches, and changes impacting security roles and access models
- Maintain alignment of SAP role strategy with business processes and IT initiatives
- Document role administration processes, job aids, and governance standards
- Coordinate and execute periodic reviews to support audit and compliance requirements
- Support GRC processes, including firefighter (emergency access) reviews, ruleset maintenance, ownership assignments, workflows, and risk analysis activities
- Partner with internal audit and risk teams to remediate findings and strengthen access controls
- Maintain documentation and evidence required for internal and external audits
- Provide day-to-day oversight of resources performing SAP role administration
- Assign and prioritize work, ensuring timely and accurate completion of access requests and role changes
- Monitor vendor performance, quality of deliverables, and adherence to SLAs
- Drive accountability and continuous improvement in vendor-supported processes
- Provide ongoing support for SAP access-related issues, including troubleshooting role assignments and authorization errors
- Analyze and resolve access issues impacting business operations
- Monitor role administration processes and identify opportunities for optimization and automation
- Ensure service levels are met for access request fulfillment and support activities
- Collaborate with business units to understand access needs and ensure appropriate role design
- Provide guidance to users, managers, and approvers on SAP access request processes
- Partner with IT, security, and finance teams on cross-functional initiatives impacting SAP access and controls
- Communicate effectively with technical and non-technical stakeholders
Skills
- * 3+ years of SAP Security / Role Administration experience
- * Experience with SAP GRC and Segregation of Duties (SoD) controls
- * Experience with SAP user provisioning, access governance, and role management
- * Experience supporting audit, compliance, and access review activities
- * Experience troubleshooting SAP authorization and security access issues
- * Experience working in a production enterprise SAP environment
- * **Applicants without direct SAP Security/Role Administration experience may not be considered for interview**
- * Bachelor's degree in a technical field or equivalent experience
- * 7+ years of experience in SAP Security / Role Administration
- * Strong understanding of SAP role design, user provisioning, and access governance
- * Experience working within SAP GRC or similar access control frameworks
- * Strong verbal and written communication skills
- * Excellent problem-solving and multitasking abilities
- * Ability to work independently while managing competing priorities
- **Candidates must be authorized to work in the United States without current or future visa sponsorship**
- * Experience supporting SAP FI, FSCD, or other financial SAP modules
- * Experience performing User Access Reviews (UARs)
- * SAP GRC certification or related SAP Security training
- * Experience supporting external or internal audit activities
- * Experience using ServiceNow or comparable access request systems
- * Experience coordinating vendor resources
- * Knowledge of SSO, LDAP, Active Directory, and Azure Entra ID
- * Experience within highly regulated or compliance-driven environments
- * Experience supporting SAP FI, FSCD, or financial modules
- * Experience executing User Access Reviews (UARs) and supporting audit cycles
- * Familiarity with ServiceNow or similar access request and workflow systems
- * Experience managing or coordinating with external vendors
- * Knowledge of authentication protocols (SSO, LDAP, Active Directory, Azure)
- * Experience supporting enterprise compliance or regulatory environments
Benefits
- Comprehensive health, dental and vision insurance
- Mental health benefits
- Employee assistance program
- Paid time off
- Paid parental leave
- Short-term disability
- A cultural observance day
- Contributions to healthcare accounts
- A pension plan
- A 401(k) plan with Company matching
- ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards
Company Overview